Cashier at Chef Eros & Co

ROLES AND RESPONSIBILITIES 

• Creating bills for customers.

• Daily operation of the cash register.

• Processing credit card payments. 

• Confirmation of customers payment.

• Accepting cash payments and making change and using a point of sale (POS) system for transactions. 

• Helping resolve customer complaints and maintaining knowledge of the menu and sales policies. 

• Daily account reconciliation and account closing and ensuring no shortage or overage is made. 

• Respond to customer inquiries, issue receipts, and record customer suggestions.

• Receive customers with a smiling and welcoming attitude

• Processing customer payments.

• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).

• Detects errors arising out of wrong input of orders by the waiters, barmen and customer representatives.

• Reporting cases of fraudulent acts to the Finance Manager.

SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED

• OND/Diploma with experience in food service or retail is helpful, and basic math, customer service, and communication skills are essential.

• Effective communication and active listening skills for conversing with guests

• Impeccable customer service skills and social perceptiveness

• Ability to evaluate customer satisfaction and responsiveness

• Oriented toward serving others and helping customers

• Accountability in processing customer payments

• Physical stamina to stand for long periods of time

• Strong time management and organizational skills

• Good mathematical skills.

Salary: N50,000