Case Worker at Bincike International

Job Description

• We are seeking threededicated Case Workers to provide essential support to vulnerable individuals and families in Katsina State (Daura, Charanchi and Batagarawa LGAs)
• The successful candidates will be responsible for managing individual cases, ensuring all clients receive timely and appropriate assistance, and coordinating with other service providers to meet their needs.
• This role is crucial for delivering compassionate and effective humanitarian aid to conflict-affected communities.

Responsibilities

• Case Management: Conduct assessments to identify the needs of vulnerable individuals and families. This includes developing and implementing case plans, providing direct support, and making referrals to specialised services such as health, legal, and psychosocial support.
• Documentation and Reporting: Maintain accurate and confidential case files for all clients. This involves documenting all interactions, services provided, and progress toward case goals. Prepare regular reports on case management activities and challenges.
• Service Coordination: Work closely with other Bincike International teams, local authorities, and partner organisations to ensure a coordinated and holistic response to client needs.
• Community Engagement: Build trust and rapport with community members to identify new cases and ensure the program is accessible and relevant to the needs of the population.
• Safeguarding: Uphold the highest standards of confidentiality and client safety, ensuring all activities are conducted in line with Bincike International's safeguarding policies and a do-no-harm approach.

Requirements

• Educational Background: A Bachelor's Degree in social work, psychology, sociology, or a related field.
• Experience: A minimum of 2 years of experience in case management, social work, or a related field, preferably within a humanitarian or non-profit setting. Experience working in the specified LGAs is a plus.
• Knowledge: Strong understanding of humanitarian principles and best practices in case management. Familiarity with the social and cultural context of Katsina state is essential.

Skills:

• Excellent communication, empathy, and problem-solving skills.
• The ability to work under pressure, manage a high caseload, and maintain a professional demeanour.
• Fluency in English and a local language relevant to the specific LGA (e.g., Hausa is required.