Case Management Assistant at Save The Children

ROLE PURPOSE:  

The Case Management Assistant will provide psychosocial support, basic case management support to UASC, survivors of gender-based violence, CAAG and other children at risk through individual counselling follow-up support, referrals, and dissemination of information on available GBV services to encourage access to services. She/he will in collaboration with the CPIE officer oversee provision of   psychosocial /group support, skills building, information sessions and other recreational activities that promotes social support networks and cohesion with boys, men women and girls at the Child Friendly Spaces/safe spaces. He/she will be expected to support on child protection sectoral assessment, project planning and coordination with other actors. In most circumstances, the post holder will be expected to mentor and/or build capacity of implementing partners on the field.

KEY AREAS OF ACCOUNTABILITY:

• Facilitate the assessment of the living conditions of children in the camp/communities and participate in the development of appropriate response to the needs of children.
• Facilitate the involvement of children and the community (leaders and parents) in the PSS activities and document the progress made.
• Support (the incentive workers) team leaders and social workers in the monitoring, verification and documentation of cases of children. 
• Follow-up the preparation and implementation of case action plan and home visit conducted by the case workers and social workers.
• Assist the child protection officer in facilitating and organizing appropriate care arrangement, and suitable alternative care system with close supervision and attention to the individual needs of children.
• Through working with the child protection committees identify potential foster families for unaccompanied and separated children in collaboration with social workers and community leaders.
• Organize and facilitate positive parenting skills training (Parenting Without Violence Common Approach) weekly sessions.
• Assist the child rights clubs to demonstrate to the community and the concerning bodies about protection concerns that children are facing while living in the camp and promote the participation of children in all matters affecting their lives.
• Organize and lead psychosocial support activities at Child friendly Spaces
• Work closely with the child protection officer in the celebration of international events days and other awareness raising sessions
• Assist and participate in the preparation of budget, work and spending plans, and PR tracking to monitor the proper utilization of the budget and timely implementation of activities.
• Adhere and fully abide by the child protection code of conduct.
• Perform other duties assigned by the supervisor
• With support from the Coordinator, supervise project implementation to ensure timely delivery of project activities (for example, monitoring against individual performance management work plans).
• With support from the lead Coordinator and/or other senior programme staff, prepare and review timely monthly reports submitted by partners and SCI Staff. 
• Work with the MEAL plan to ensure links to reporting requirements where possible, refer the MEAL framework to build an evidence-base for child protection programming interventions.
• With support from the CRM/Accountability Officer put in place accountability activities for your project, ensuring that feedback from children and their families is considered in project design.
• Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Minimum Standards for Child Protection in Humanitarian Settings and the Sphere standard 
• Ensure survivors of gender based violence are timely identified and provided counselling and other appropriate response services.
• Ensure relevant referral forms are in place, implemented accordingly and coordinate monthly meetings including, parent’s forum and child protection committee
• Provide essential psychosocial first aid support to children and adults when needed and ensure partner staff are supervised regularly to ensure activities are carried out in line with minimum standard guidelines.
• Consistently update the referral pathway of project locations

Capacity Building:

• Provide capacity to implementing partners that have less CPiE experience 
• Representation & Advocacy & Organisational Learning:
• With support from the Lead Child Protection Coordinator and/or other senior programme staff, assist in advocacy activities that target decision-makers in-country.
• In collaboration with the Humanitarian Technical Unit and Child Protection team, feed in learning, experiences and evidence to relevant global advocacy objectives.
• Contribute to communications and media work as required.

General:

• Comply with Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
• Other ad hoc tasks as requested by Line Manager.

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically.

Collaboration:

• Actively listens to different perspectives and experiences of stakeholders
• Actively participates in networks to access and contribute to good practice
• Establishes and maintains clear communication and dialogue with disaster and conflict affected people and other stakeholders
• Establishes clear objectives with partners

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency
• Commitment to Save the Children Values
• Understanding humanitarian contexts and application of humanitarian principles:
• Ensure that programme goals and activities uphold the principles of the key national and international humanitarian frameworks, codes and commitments
• Integrates beneficiary accountability principles into the approach
• Participates in disaster coordination mechanisms and interagency cooperation mechanisms
• Leadership: Action; Thinking; Self; Inspiring; Developing Others:
• Demonstrates approachability and trust by listening carefully to others and valuing their contribution, and making others feel comfortable by being open and honest about their thoughts and feelings
• Demonstrates self-development and management by taking responsibility for own development, and actively seeking out feedback to better understand their own strengths and weaknesses
• Makes positive statements about work
• Effectively influences others by understanding their interests and showing how they will be met by own preferred solution
• Gives constructive feedback to enhance capabilities and responsibilities to partners and others

QUALIFICATIONS AND EXPERIENCE

Essential Criteria

• University degree or equivalent in Social work, Social Science, development studies or equivalent combination of relevant training and experience
• Minimum 1year post NYSC work experience in GBV and child Protection work, supervision, community mobilisation and distributions and solid understanding of the actual Nigeria Emergency context. 
• Proven ability to supervise a CP project with holistic approach and integrated to child protection right
• Fluent in English
• Working knowledge of Hausa and/or Kanuri
• Computer literate

Desirable Criteria

• Female with high level of personal integrity, commitment and professional responsibility with GBV exigencies.  
• Excellent communication skills, 
• Team player with strong leadership skills
• Mature personality with life experience is an advantage
• Able to be a self-started and work in challenging contexts and fragile environment.