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  • Posted: Oct 27, 2023
    Deadline: Not specified
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    To Lead In Attracting, Developing and Retaining Superior Human Capital That Creates a Dramatic Business Advantage for Our Clients. OUR VISION The Vision is to remain as the reference point across Africa for proffering Human Resource Solutions.
    Read more about this company

     

    Call Center Officer

    Responsibilities:

    • Responsible for responding to all clients’ inbound calls and emails within 1 hour time frame
    • Addressing all complaints and inquiries in a timely manner
    • Keeping track record and reporting reoccurring issues amongst clients for risk management purposes
    • Perform periodic survey to determine clients’ satisfaction with company’s services and report feedback to the Operations Manager

    Requirements:

    • BSc degree in a relevant course of study
    • 2-3 years experience in similar role
    • Excellent communication skills
    • Customer service
    • Multitasking and teamwork

    Method of Application

    Qualified candidates who possess the right competencies and are confident to fulfill our experience for this role should send their CV to resumes@kimberly-ryan.net using the particular job title as the subject of the mail.

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