Business Support Officer at ARM Hold Co.

Department: Customer Experience

Summary

• The Business Support Officer will work with the Team Lead, Business Support to provide analytical, operational, and administrative support to the Business Development Department and serve as a liaison officer with other departments.

Responsibilities

• General Administrative Support
• Arrange meetings and pre-briefs as needed with officers, Members and others.
• Book venues and refreshments for meetings if needed.
• Prepare agendas and take minutes for meetings as needed
• Manage and respond to a variety of correspondence, including recruitment of staff,
• letters, emails and general ad-hoc enquiries.
• Manage telephone enquiries for Heads of Service when out of the office or at meetings.
• Handle the administrative elements of the recruitment process for
• senior managers
• Process invoices using the council’s financial management system.
• Carry out ad-hoc administrative work as needed.​

Requirements

• A First Degree in Business Administration, Marketing or Economics (Postgraduate Degree in Business Administration or Business Management will be an added advantage).
• Minimum of 2 years post qualification experience preferably in the Financial Services Sector.
• Suitable candidates should have very strong research and presentation skills.
• Should be proficient in the use of Microsoft Word, PowerPoint, Excel and other spreadsheet applications.
• Should have very good interpersonal skills, be result-oriented and customer-centric.
• Should have good analytical and problem-solving skills.
• Finally, should have the ability to work autonomously and as an effective team member, including the ability to establish work priorities, and meet determined deadlines and commitments.

Skills:

• Personal Characteristics: Good interpersonal skills, Good communication skills.
• Excellent Analytical and critical thinking Skills
• Knowledge of Microsoft Word, Powerpoint and Excel.

Competency:

• Communication
• Communicating Effectively
• Business Acumen.