Business Process & Improvement Specialist at Eunisell

The Opportunity

• The Business Process & Improvement Specialist is responsible for optimizing the Company’s business processes.
• The role incumbent will handle the documentation of current processes, recommend improvements, and evaluate the efficiency of changes made to the Company’s business processes.
• The role requires a demonstration of sound knowledge of business processes within the industry and experience in similar role.
• The Business Process & Improvement Specialist’s expertise is expected to translate into the realization of the business’s long-term objectives.

Roles and Responsibilities

• Analyzing business processes to determine areas for improvement
• Conducting interviews with employees to gather feedback about their experience with current processes
• Developing a plan for improvement that includes specific goals, time frames, and resources required
• Coordinating business process improvement strategies with internal stakeholders.
• Designing new processes or improving existing ones by creating flowcharts and diagrams of processes, identifying potential problems and solutions, and implementing changes
• Creating training materials for employees to learn about new processes or procedures
• Communicating with senior managers about the status of projects and providing updates on progress
• Evaluating the success of process improvements by monitoring predetermined metrics
• Recommending process improvement software tools to automate manual processes
• Analyzing and monitoring implemented changes to business processes and making adjustments as needed.
• Guiding and supervising personnel who were assigned specific tasks.
• Performing ongoing analyses on business processes related to productivity, quality, costs, and time management.

What We Expect

• Degree in Engineering, Business Management, Project Management or related field from a recognized university.
• Six sigma Black Belt Certification
• ISO 9001:2015 Certification
• A Master's Degree in Business Administration will be advantageous.
• 5-10 years work experience in similar role.
• Exceptional leadership, collaboration, and communication skills.
• Superb record keeping, time management and organizational skills.
• Advanced analytical and problem-solving skills.