Business Performance Analyst at Plyse Professional Services

Job Description

The Business Performance Analyst will support in executing Business Performance Projects. The analyst will support in training planning and delivery, instructional design, interview sessions and documentation, research, process analysis and documentation, performance improvement initiatives design and implementation.

Job Responsibilities

• Conduct interviews and gather data research to understand business issues and identify opportunities for improvement
• Analyze business information to extract valuable insights and information to support improvement interventions
• Design and implement performance management systems
• Prepare business documentation including interviews, process maps, processes, policies and procedures and other business reports
• Carry out project and change management activities to support project delivery
• Active involvement in client engagement to ensure satisfactory delivery on all project engagements
• Provide operational support in growing the practice
• Any other duties assigned to ensure delivery of business performance services to clients

Job Requirements

• Proficiency in Microsoft Office Programs including, but not limited to: MS Word, MS Excel, MS Outlook, MS Power Point and MS Visio
• Ability to break down and solve problems through quantitative thinking and analysis
• Ability to synthesize primary data and communicate results
• Ability to communicate effectively, both verbally and in writing
• Analytical, methodical and result-oriented approach
• Excellent inter-personal skills, organizational and time management skills
• Open-minded, curious, imaginative and flexible persona
• Self-starter who can take initiative when required
• Comfort with ambiguous and ever-changing situations