Business Operations Analyst at OmniRetail Technology

• We’re looking for a Business Operations Analyst to help us understand what’s happening across our operations, uncover bottlenecks, and turn data into actionable business decisions.

What you’ll do:

• Analyze operational data using SQL to identify trends, gaps, and root causes.
• Build and maintain dashboards and reports using tools such as Power BI, Tableau, Looker, or similar.
• Partner with cross-functional teams, vendors, and stakeholders to resolve operational issues.
• Own operational workstreams, follow up on action items, and drive timely resolution.
• Develop SOPs and identify opportunities for process improvement and automation.
• Translate data insights into clear recommendations for business and leadership teams.

What we’re looking for:

• Experience in Business Operations, Analytics, or a related role.
• Strong SQL and Excel skills.
• Proficiency in a BI/reporting tool.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Someone who is comfortable navigating ambiguity and taking ownership.