Business Manager (Restaurant) at I-Sense Ville Consult

Job Summary:

The Business Manager will oversee the day-to-day operations of the restaurant, ensuring profitability, efficiency, and excellent customer service. This role requires strong leadership skills, financial acumen, and experience in hospitality management to drive growth and maintain high operational standards.

Location: 2 Candidates for different location (Ikeja and VI), Lagos.

Reporting Line: Head of Operations

Salary: 250,000 (Net, Monthly)

Benefits: Hmo, Lunch and More

Work Mode: Onsite (6 days a week)

Key Responsibilities:

1. Oversee daily restaurant operations to ensure quality standards and customer satisfaction.
2. Supervise kitchen and service staff, ensuring compliance with food safety, health, and hygiene standards.
3. Implement and maintain standard operating procedures (SOPs).
4. Prepare and manage budgets, forecasts, and financial reports.
5. Monitor and control costs, including food, labor, and overheads.
6. Ensure an excellent guest experience through prompt service, quality food, and a clean environment.
7. Handle customer feedback and complaints professionally and efficiently.
8. Develop and implement marketing campaigns and promotional activities to boost sales.
9. Collaborate with vendors, influencers, and event planners for brand visibility.
10. Track customer preferences and market trends to adjust offerings.
11. Monitor inventory levels and ensure timely ordering of supplies.
12. Ensure consistent quality of food and supplies from vendors.

Requirements

1. Bachelor’s degree in Business Administration, Hospitality Management, or related field.
2. Minimum of 2–4 years of experience in restaurant or hospitality management.
3. Strong leadership and interpersonal skills.
4. Proficiency in using restaurant management software and MS Office tools.
5. Excellent communication, problem-solving, and organizational skills.
6. Financial literacy and ability to analyze performance metrics.