Business Manager, Plaqad at BHM

Job Overview 

• Are you a Business Management, Sales and Marketing Operations professional with experience developing and implementing effective business strategies, identifying and pursuing new business opportunities, and fostering strong client relationships? 
• Do you have experience driving revenue growth and expanding client base? Are you interested in pursuing or continuing a career at the intersection of communications and consulting, media and marketing, technology, and creativity? Would you consider an opportunity to be part of an organization building Africa's first global communications services company? 
• If your answer to all of the above is 'nah, not me', we thank you for reading this far. You may leave now and consider forwarding to anyone you know who fits the bill. 
• But if you can answer yes to some or all of the above, then it may be you we've been looking for. We want you!
• We are a fast-growing African consultancy seeking a Business Manager to ensure the efficiency of business operations. Our ambition is to become the number one company of choice on the continent and beyond for professionals who want to put themselves and the African continent on the map for good.  
• We put people before profit and want you to help us institutionalise this ethos while creating a dynamic, engaging, and inclusive workplace that fosters excellence and innovation for the benefit of colleagues, clients, and shareholders.

Key areas of responsibility for the role will include: 

Business Strategy and Planning:

• Developing and executing a comprehensive business strategy to achieve revenue targets and drive business growth;
• Conducting market research and analysis to identify potential clients, market trends, and competitive landscape;

New Business Development:

• Identifying and pursuing new business opportunities through prospecting, networking, and lead generation activities;
• Building a robust pipeline of qualified leads and managing the sales cycle from initial contact to closing the deal;
• Conducting effective sales presentations, pitching our services, and negotiating contract terms with potential clients.

Client Relationship Management:

• Nurturing and maintaining strong relationships with existing clients, ensuring their satisfaction, and identifying upselling and cross-selling opportunities;
• Acting as the main point of contact for key accounts, addressing their inquiries, resolving issues, and proactively identifying areas for improvement;
• Collaborating with the PR and Tech team to ensure client objectives are met and deliver exceptional customer service.

Market Intelligence and Competitive Analysis:

• Staying up to date with industry trends, market developments, and competitive activities to identify new business opportunities and maintain a competitive edge;
• Analysing market data, customer insights, and client feedback to refine sales strategies and improve service offerings.

Reporting and Performance Tracking:

• Preparing regular sales reports, including pipeline updates, revenue forecasts, and sales performance metrics;
• Monitoring and analysing sales data to identify trends, opportunities, and areas for improvement;
• Providing timely and accurate sales forecasts and contributing to the overall budgeting process.

Sales Performance Analysis and Reporting:

• Monitoring and analysing sales performance metrics, including pipeline updates, revenue forecasts, and sales reports;
• Identifying trends, opportunities, and areas for improvement and providing strategic recommendations to enhance sales effectiveness;
• Preparing regular sales reports for the Management team and contributing to the overall budgeting process.

Collaborative Engagement:

• Work closely with the management team and cross-functional teams to align sales efforts with overall business objectives;
• Collaborating with the marketing team to develop targeted campaigns and initiatives to attract new clients and enhance brand visibility;
• Providing feedback and insights to support product development and service enhancements based on client needs and market trends.

Person Specification

Educational/Professional Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a Sales related field. 
• Professional certifications in Business Analysis, Project management and Management are desirable (i.e. CBAP, PMP, NIPR, CIPR, PRCA, CIM, NIMN, ISMMN, ISP, CPSP, etc).

Experience:

• 5+ years of experience in sales and business development, preferably in the Tech, Media, PR and communications industry or a related field.
• Demonstrated track record of meeting or exceeding sales targets and driving business growth.

Knowledge, Skills and Aptitudes:

• Proven ability to develop and execute effective sales strategies and business plans.;
• Strong networking and relationship-building skills to establish and maintain client relationships;
• Excellent proposal writing skills, with the ability to ideate,develop and deliver stellar proposals.
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively;
• Exceptional negotiation and closing skills, with a focus on building mutually beneficial partnerships;
• Strong analytical and problem-solving skills to identify market opportunities and develop innovative solutions;
• A results-oriented mindset with a strong drive to achieve and exceed targets;
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment;
• Proficiency in using CRM software and sales tools to track leads, manage pipelines, and generate reports.

Note: 

• This job description conveys information essential to understanding the scope of a Business Manager, Plaqad position at BHM. It is not an exhaustive list of responsibilities, skills, or qualifications, and BHM reserves the right to modify or amend job duties and responsibilities to meet the firm's evolving needs. 

Benefits 

We offer:

• Competitive pay, including housing support, own school fees support, power support, and travel support, in line with the peculiarities of working from Nigeria.
• Flexible and customisable working 
• Unlimited paid sick days after one year of full-time employment
• Unlimited paid time off as of the first day of confirmation of full-time employment
• Gym memberships 
• Premium group life insurance (6x yearly remuneration)
• Premium Healthcare Insurance 
• Performance-based bonus