Business Manager at Kimberly Ryan

About this Opportunity:

• We are seeking a proactive business manager to oversees daily operations, ensures high-quality living experience for residents and tenants, and drives the achievement of business and financial goals, through strong leadership and process improvement, the role supports operational excellence and reinforces the client's reputation as a premium property management company. If you’re excited about contributing to high-impact growth and being part of a dynamic team, kindly apply.

Key Responsibilities:

Financial & Revenue Management

• Drive revenue growth and profitability by increasing occupancy, retaining clients, and securing new business. Prepare budgets, track performance, and oversee rent collections to maintain cash flow. Identify cost savings and provide financial insights for strategic decisions. Submit regular performance reports to Management.

Estate & Property Operations Management

• Oversee daily estate operations including facilities, utilities, maintenance, landscaping, housekeeping, and waste management. Ensure building systems (HVAC, power, water) run efficiently and comply with regulations. Coordinate gated estate services, integrating maintenance and security seamlessly.

Tenant & Resident Management

• Act as the main contact for tenants, residents, and service providers. Handle communication, complaints, and disputes professionally. Enforce lease terms, estate rules, and manage arrears or evictions in line with Nigerian laws.

Project & Asset Management

• Supervise construction and renovation projects, managing budgets, timelines, and contractor quality. Support property valuations and protect asset value through proactive maintenance and capital expenditure planning.

Financial & Commercial Management (Property-Level)

• Prepare property budgets and financial reports. Oversee rent billing, collections, and reconciliations. Spot opportunities for revenue growth and cost optimization, while ensuring compliance with Nigerian tax laws.

Governance, Risk & Regulatory Compliance

• Ensure compliance with property laws, building codes, and safety standards. Manage vendor contracts and SLAs, and mitigate operational, financial, and compliance risks through effective controls.

Leadership & Stakeholder Management

• Lead and coach teams to meet performance and financial targets. Coordinate across operations, finance, and security. Build strong relationships with residents, regulators, vendors, and senior management, and provide regular performance reports.

Qualifications

• Bachelor's degree in business administration, Estate Management, or related field.
• A master's degree (e.g., MBA) is an advantage.
• Professional certifications such as RICS, IFMA, PMP, or equivalent will be an advantage.
• Minimum of 5 – 8 years of experience in estate/property management or multi-site operations, with at least 3 years in a managerial role overseeing teams and operations.
• Proven experience managing budgets, rent collections, vendors, tenants, compliance, and operational performance
• Strong understanding of Nigerian property laws, tenancy regulations, and regulatory requirements.