Business Development Officer at Nicole Sinclair Consulting

Location   (Ikoyi, Lagos)

The Business Development Officer is responsible for running the business float on behalf of the business owner, and providing high class customer service to increase business growth and revenue through sales maximization.

JD

• Ensure a high level of customer satisfaction through excellent sales and  service delivery
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store to always meet customers demand
• Conduct research to identify new markets and customer needs
• Development of business plans to drive profitable value and growth while building strong relationships with customers.
• Manage point-of-sale processes
• Actively involved in the receiving of new orders
• Assembling product containers and packaging in the correct manner before sending them to the customer
• Follow all food safety regulations
• Investigate and resolve complaints regarding food quality, and  service delivery
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.
• Ensuring that customers orders are delivered in a timely manner
• Reviewing sales records to determine which menu items are most profitable

Requirements 

• BSc in Business Administration or any relevant field
• 5years proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident, and engaging personality
• Basic administration skills