Business Development Officer at Choice Dental

Summary

• The Business Development Manager is responsible for expanding our patient base.
• You will be the front of the company and will have the dedication to create and apply effective sales strategies to meet business objectives.
• You will compare current sales numbers to desired quotas, carry out sales and marketing tasks, and meet with upper management to discuss the clinic’s progress.

Job Description
Client Retention:

• Monitor Google Reviews
• Develop sales and retention strategies for target markets and facility service.
• Advice staff and management on best practices and procedures for better quality service delivery and customer satisfaction.
• Obtain & review patient feedback via a patient survey as necessary.

Client Acquisition:

• Ensure the efficient operation of the patient referral and testimonial procedures and work with staff as well as liaise with other practices to ensure a regular supply of referred patients.
• Drive the business development initiatives and explore new effective ways to expand the practice patient base.
• Spearhead the Practice's visibility and presence in the public and key sectors of society.
• Identify new business prospects and other medical-specific initiatives in order to enhance the growth of the practice.
• Implement integrated marketing communications campaigns, projects and initiatives

Partnerships:

• Create alliances with other hospitals to refer dental cases to our clinic
• Cultivate relationships and referrals with physicians/consultants, business leaders, and community leaders.
• Partner with other dental clinics to handle specialist cases they do not have the in-house capacity to treat
• Work with HMOs to refer patients to the clinic
• Go to schools to raise awareness and create a lasting relationship with them
• Connect with influencers and influential individuals who can create publicity for the clinic

Knowledge and Skill Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 3 - 7 years work experience.
• Extensive experience in dental practice from a leading clinic.
• Excellent Communication Skills
• Strong supervisory and leadership skills
• Very good organizational and planning skills
• Effective persuasion skills
• Good Presentation Skills
• Proficient in MS Office Suite
• Ability to multitask

Person Specification:

• Organized and detail-oriented
• Efficient
• Customer-focused
• Passionate
• Problem solver
• Driven and self-motivated
• Flexible
• Proactive
• A team leader and player
• Ability to coordinate/ drive people to achieve a corporate goal/ objective
• Firm and focused.