Business Development Executive at Lumenave International Ltd

Job Summary

We are looking for an Account Manager - Business Development to create long-term, trusting relationships with our customers. A person who oversees a portfolio of assigned customers actively seeks new sales opportunities and develops new business from existing clients.

Job Description

Responsibilities:

• Prospecting, appointment setting, executing sales presentations in a face-to-face format, and closing sales.
• Serve as the lead point of contact for all customer account management matters in Kenya.
• Conduct face-to-face or virtual sales appointments throughout Kenya.
• Accountable for certain levels of activity and production (calls, appointments, pipeline KPIs, and revenue).
• Self-leadership solid skills and will be able to hold themselves accountable (daily sales management, training, etc.)
• Consistently maintain a strong sales pipeline and display the capability to manage a sales funnel effectively.
• Must possess both the personal and professional communication skills to conduct face-to-face presentations
• Operating as the lead point of contact for any and all matters specific to your accounts.
• Building and maintaining strong, long-lasting customer relationships
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of Weekly/monthly/quarterly initiatives to stakeholders.

Requirements:

• Minimum academic qualification of a Bachelor’s degree (First class/Second Upper) in any discipline.
• 4 years of working experience in an IT sales environment, is required.
• They have proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role in Information Technology.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Experienced knowledge of CRM software (e.g. Bitrix24, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel).
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills
• High-energy level, self-motivation
• Willingness to engage in a high volume of telemarketing and outside sales efforts.
• Strong organizational and time management skills with the ability to prioritize and manage multiple tasks in a high-energy environment
• Ability to prioritize and manage diverse and multiple projects with a high degree of accuracy
• Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities
• Ability to maintain confidential or proprietary information.
• Strong interpersonal skills and the ability to develop solid working relationships at all levels across the organization [and externally]
• Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines.