Business Development and Partnerships Manager, Checkout at Duplo

• We want to make B2B payments as simple as P2P payment apps. Most business payments in Africa are made offline….yikes. We are on a mission to transform this. We are backed by top investors, including Point Nine, Tribe Capital, Commerce Ventures, Liquid2 Ventures, Basecamp Fund, Soma Capital, YCombinator, Oui Capital, and others.
• This is a unique opportunity. You'll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millions.

Responsibilities:

Revenue Generation & Pipeline Management

• Prospect and qualify new business opportunities via outbound and inbound channels (phone, email, events), ensuring a healthy enterprise-level pipeline at all times.
• Meet and exceed monthly/quarterly revenue targets through efficient pipeline conversion and deal execution.
• Manage opportunities from initial engagement through proposal, negotiation, and close.

Strategic Merchant Engagement

• Conduct structured discovery with merchants to uncover checkout pain points, payment failure impacts, and collections inefficiencies.
• Sell business outcomes (e.g., increased conversion, reduced churn, improved cash flow), not just product features.
• Maintain expert knowledge of product use cases, competitor offerings, and market dynamics.

CRM, Reporting & Forecasting

• Record and maintain robust pipeline data in CRM with accurate forecasting and deal progression stages.
• Prepare regular commercial reports for leadership, analyzing performance vs targets, pipeline health, and market insights.
• Use data to refine outreach, qualification criteria, and GTM strategy.

Cross-Functional Collaboration

• Partner with Product, Marketing, Partnerships, and Engineering to shape messaging, pilots, pricing, and integration workflows.
• Work with customer success and support teams to ensure smooth onboarding and early value realization.

Customer Relationships

• Develop and sustain strong long-term relationships with enterprise merchants and fintech partners (PSPs, platforms), serving as a trusted advisor.
• Address merchant feedback and collaborate on solutions to de-risk deals and increase retention.

Requirements

• 5–7 years of B2B business development, sales, or commercial partnerships experience within fintech, payments, SaaS, or financial services.
• Strong understanding of payment systems, checkout flows, settlement, and collections economics.
• Track record of meeting/exceeding sales targets in a payments or API-driven environment.
• Excellent communicator capable of engaging senior stakeholders (CFOs, Heads of Payments, CTOs)
• CRM fluency and disciplined pipeline management.
• Experience selling to enterprise merchants or platform partners.
• Familiarity with payment orchestration, failed transaction optimization, or reconciliation tools.
• Fintech ecosystem network (PSPs, acquiring banks, marketplaces).
• Strong negotiation and closing skills.
• Data-driven decision maker with analytical rigor.
• Comfortable in fast-paced, evolving environments.