Business Banker, Enterprise Direct at Stanbic IBTC

Job Purpose

• To manage, optimize value and drive profitability from a portfolio of Enterprise Direct customers 

Key Responsibilites

• Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers which includes acquiring and opening new business accounts (walkin customers and customers pro-actively approached in the local market area) and Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations). 

  ✓ Sales and financial targets as per KRA scorecard
  ✓ Liability Generation
  ✓ Profitability

• Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc

  ✓ Contribution Growth (i.e. increase in customer profitability).
  ✓ Mining the ecosystems

• Mine existing customer data to identify expansion and/or additional business opportunities ✓ Contribution Growth (i.e. increase in customer profitability
• Identify opportunities to migrate top-end customers to Commercial Banking.

  ✓ Collaboration
  ✓ Customer retention

• Providing a central (information/ query handling) service point for a portfolio of Enterprise Direct customers. 

✓ Increased Customer satisfaction index

• Ensure KYC documentation, regulatory compliance and control is adhered to.

  ✓ Compliant accounts
  ✓ Nil audit exceptions

Qualifications

First Degree

Field of study: Finance and Accounting or General Social Science Degree

Professional Qualification: CIBN, ACA/ICAN, ACCA, ICEN, RIMAN will be an added advantage

Experience: 3-4 Years
Experience Description: cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships

1-2 Years
Experience Description: Ability to develop products tailored to customers’ needs