Business Analyst at Ecobank Nigeria

JOB PURPOSE 

The role will be responsible for eliciting requirements from stakeholders/ business subject matter expert to identify issues, clarify needs while enabling change in the organization by recommending solutions that deliver value to the business/stakeholders.

JOB CONTEXT 

This role will be responsible for planning & monitoring, elicitation & collaboration, managing. 
requirements lifecycle, analysis of requirements, solution evaluation to visualize and improve user experience for applications by defining measures to track the success of each task.
This role serves as the liaison between the business/customers and the technical development team working closely with other stakeholders to achieve the strategic objective of workorders/projects.

KEY RESPONSIBILITIES 

• Requirements analysis, validation, and verification, ensuring that requirement statements are 
• complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable.
• Elicit requirements using different techniques such as brainstorming, focus groups, observation, process analysis, prototyping, interviews, document analysis, site visits, business process 
• descriptions, use cases, scenarios, business analysis, competitive product analysis, task and  workflow analysis, and/or requirements workshops.
• Facilitate requirements prioritization based on business value.
• Collect and analyse the project's business requirements and transfer the same knowledge to the  development team to support the software delivery lifecycle.
• Prepare system documentation and specifications in accordance with methodology whilst 
• suggesting areas for improvement in internal processes along with possible solutions.
• Ensure timely delivery of documentation with top notch quality.
• Create and develop mock-up screens to improve user experience of developed applications and  guide software developers.
• Conduct proactive and reactive process review sessions for continuous software improvement.
• Carry out reviews during implementation and post-implementation analysis of requirements to ensure these are in line with the expectations set in the business requirements document.
• Perform solution evaluation by tracing documented requirements and assessing the performance  of the solution to meet business needs. 

KNOWLEDGE, SKILLS & EXPERIENCE

Experience & Qualifications

• Minimum of 4 years’ working experience with 2 years in Business Analysis. 
• Bachelor’s degree preferably in social sciences, Sciences, Business Administration, Physics, 
• Computing/Information Systems or related field of study. 
• Strong knowledge of Systems Thinking, Business Analysis, Project Management, Banking 
• Products, Creative Thinking, SDLC. 
• Relevant certifications – CCBA, Agile Scrum, ITIL
• Other certifications will be an advantage.
• Master’s degree would be an added advantage.

Skills, Capabilities & attributes

• Strong relationship building skills & communication skills.
• Service Oriented Architecture
• Problem solving skills.
• Innovation skills
• Business writing and presentation skills
• Bilingual (English/French) is an advantage.