Bulk Sales Representative at Konga Online Shopping Limited

Job Objectives
A Brief overview of the role:

• Customer Acquisition and Sale of all Products by identifying leads, and educating prospects on products through calls, Visitations, and presentations.
• Also, provide existing customers with exceptional support.

Job Duties / Responsibilities / Accountabilities

• Bulk Sales of all products across all categories.
• Ensure the Monthly Target Assigned is Achieved.
• Engage actively in Customer Acquisition, at least 10 new customers should be on-boarded and buy Products every week in addition to the existing customers.
• Negotiate with Customers, Close business deals andmaximizeprofit.
• Ensures that items are delivered to customers withinthe SLA.
• Customer Retention and ensuring proper follow-up withcustomers on sales.
• Initiate sales process and see through to the point of invoicing by finance.
• Track products requested from the Warehouse to ensure Prompt delivery of orders.
• Constant Customer Visitation to get feedback from previous purchases and also to pave way for future business opportunities
• Ensure payments for products supplied are made as at when due and reconciled with finance.
• Ensure a Comprehensive Customer Database is Maintained and Shared with Line Manager on a weekly Basis.
• Develop, present, and sell new business proposals to appropriate prospects
• Maintain a good relationship with Customers at all times.
• Market Intelligence and market penetration.
• Work closely with Line Manager to develop Strategies and Plans to grow and develop Sales Breath.
• Adequate and Comprehensive Daily Sales Reporting.

Working Relationship:
Internal:

• SVP, Business Head- Bulk, Line Manager, BulkOperations, Bulk Team, Category managers, Supply Chain Operations, Logistics, and to all Konga staff when the need arises

External:

• Customers and vendors

Key Performance Indicators

• Near zero incidence of customer complaint/negative. Near zero inaxcidence of untimely response to escalation

Qualifications 

• Essential University / HND
• Excellent Sales and Negotiation Skills Experience in resolving issues and managing customers.
• Excellent analytical skills.

Knowledge and Experience:
Knowledge:

• Selling skills 
• Excellent Sales Drive 
• High level of tolerance 
• Accurate Information
• Good problem-solving skills 
• Knowledge of Microsoft Office 
• Customer Service
• Accurate documentation.
• Good communication and negotiation skills
• Proficient in the use of ICT/APP systems and applications. Must be able to pay attention to details in order to give accurate information- Analytical Skills.