Branch Manager at Class Suites Hotels & Apartments

Responsibilities

• Staff Management: Recruit, hire, train, and supervise staff, conduct performance evaluations, and ensure employees are motivated and meet performance standards.
• Financial Management: Develop and manage budgets, forecast revenue, track expenses, set room rates, and approve expenditures.
• Guest Relations: Ensure a high level of guest satisfaction by registering guests, addressing complaints, and resolving problems efficiently and professionally.
• Marketing and Sales: Implement marketing and promotional activities to attract guests and maximize occupancy rates.
• Compliance and Maintenance: Ensure the hotel complies with health, safety, and licensing regulations.This also includes overseeing maintenance and ensuring the property is clean and well-maintained.
• Operations Management: Oversee and coordinate activities across departments like front desk, housekeeping, maintenance, and food and beverage to ensure smooth, daily operations.

Requirements

• Interested candidates should possess relevant qualifications.