Branch Manager at Buckler Ordnance Systems Limited

The Branch Manager is responsible for overseeing and coordinating the day-to-day operations of the branch to guarantee efficiency. He/She will manage staff, foster a positive environment, and ensure customer satisfaction and proper branch operation.

The Branch Manager will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales performance to achieve the financial targets of the branch.

KEY RESPONSIBILITIES:

• Develop forecasts, financial objectives, and business plans
• Develop annual budgets, sales, and growth plans for the branch, in alignment with the strategic objectives of the head office.
• Develop and implement marketing plans to ensure that the branch’s targets are met.
• Address customer and employee satisfaction issues promptly.
• Elevate the Buckler Systems brand awareness to increase market share in existing markets and maximize new business development opportunities through various initiatives.
• Prepare operational reports and recommend procedures to be used to manage and coordinate various activities.
• Develop successful, high-performance teams through effective training, motivation, and communication.
• Maximize the efficiency of all business procedures as well as monitor daily operations and address potential issues as they arise.
• Ensure compliance with Buckler Systems’ operational processes at the branch level.
• Collaborate with the executive management for expansion into new markets as well as continued expansion among existing clients.
• Manage customer’s orders and come up with new sales ideas.
• Maintain an efficient system for the preparation of tender documents and bids.
• Conduct surveys to understand customer needs and areas of development in the business.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
• Collaborate with the HR Department to set KPIs for team members.
• Ensure smooth operation of the branch and alignment with Buckler Systems’ quality standards.
• Maintain business processes that meet the branch’s objectives and ensure compliance.
• Monitor financial data of the branch and apply necessary measures to meet pre-defined targets as set by management.
• Ensure that objectives for the branch as set by Executive Management are met.
• Liaise with the HR department to ensure the branch’s manpower plans meet our business needs.
• Perform other duties as assigned by Executive Management.