Branch Leader at Resource Intermediaries Limited

  Job Summary   

• The Branch Leader is responsible for driving business growth, increasing market share, and ensuring operational excellence within the assigned branch. 
• This role requires a seasoned banking professional with a strategic mindset, strong leadership capabilities, and a proven track record in relationship management, credit administration, and business development.  

Key Responsibilities

• Develop and implement a strategic marketing plan to expand the bank’s market share and increase account acquisition.
• Lead and manage branch operations, ensuring compliance with regulatory policies and internal controls.
• Drive deposit mobilization, loan growth, and overall profitability while maintaining a healthy portfolio.
• Monitor credit risk, oversee loan appraisals, and ensure strict adherence to credit policies.
• Provide strong leadership, coaching, and performance management to branch staff.
• Foster a high-performance culture, ensuring continuous training and motivation of team members.
• Build and maintain strong relationships with high-value clients, SMEs, and corporate organizations.
• Ensure seamless digital banking adoption, increasing usage of Cards, Online Banking, and Instant Banking services.
• Monitor and initiate recovery actions for non-performing loans (NPL) to maintain asset quality.
• Prepare and submit timely performance reports to regional heads and senior management.

Key Performance Indicators (KPIs)

• Retail Customer Acquisition & Deposit Growth 
• SME Deposit & Loan Growth 
• Trade Volumes & Export Proceeds 
• Digital Banking Adoption (Cards, Instant Banking, Online Banking) 
• Non-Performing Loan (NPL) Ratio 
• Internal Audit Rating & Regulatory Compliance 
• Overall Branch Profitability (PBT).

Requirements

• First Degree in Social Sciences, Accounting, or related fields.
• Minimum of 10 years of relevant banking experience, with at least 6–7 years in a leadership role.
• Strong knowledge of banking operations, credit administration, financial analysis, and risk management.
• Exceptional people management, business development, and strategic planning abilities.
• Excellent written, verbal, and presentation skills.