Billing & Audit Officer at Layer3

Position Overview

• Revenue Assurance & Billing/Audit Officer is responsible for the verification of the end-to-end operational process completeness, accuracy, and data integrity of the capture, recording, billing, and reporting of all revenue-producing events or transactions from sales and marketing through collection, and account receivables.
• Through analysis and creation of new audits and reports, the Billing & Audit officer ensures accurate billing to customers and optimal costs from vendors.

Job Responsibilities
Billing and Credit Control:

• Processing and generating customers’ invoices on the ERP software and manually as required in line with the contractual agreement.
• Delivery/submission of all invoices monthly, Quarterly, annually etc. by email, courier, and physical hard copy delivery.

ERP Administrator:

• Liaising with sales and Key account Manager on new businesses, changes and to resolve outstanding queries.
• Tracking and reporting of Connectivity activities, such as activation of new link, upgrade and downgrade, suspension and terminated links.
• Liaising and Reconciliation with Client and Internal customers including Sales, Project, service delivery and legal team.
• Collect payment for all invoices submitted, reconcile receipt against invoice submitted and acknowledge receipt.
• Fiber to the home FTTH processes and customers account reconciliation.
• Compute and submit credit notes to customers for refund on downtime experience in the periods.

Audit:

• Work with the Revenue Assurance Manger to develop internal audit scope and audit plans
• Perform audit and control setting
• Identify loopholes and share risk aversion methods and cost savings • Conduct follow-up audits
• Determine ways to cut costs and improve profitability
• Prepare audit reports and recommendation.

Qualifications

• Experience in finance and IT is preferred.
• Bachelor's Degree, with master’s as an added advantage
• 2+ years’ work experience in related role or a research position • Strong operational, project management, consulting technology and process skills.
• Industry knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
• Excellent time management, particularly the ability to effectively prioritize and execute tasks in line with business objectives