Billing/Audit Officer at Layer3

Billing and Credit Control.

• Processing and generating customers’ invoices on the ERP software and manually as required in line with the contractual agreement.
• Delivery/submission of all invoices monthly, Quarterly, annually etc. by email, courier, and physical hard copy delivery.

ERP Administrator.

• Liaising with sales and Key account Manager on new businesses, changes and to resolve outstanding queries.
• Tracking and reporting of Connectivity activities, such as activation of new link, upgrade and downgrade, suspension and terminated links.
• Liaising and Reconciliation with Client and Internal customers including Sales, Project, service delivery and legal team.
• Collect payment for all invoices submitted, reconcile receipt against invoice submitted and acknowledge receipt.
• Fiber to the home FTTH processes and customers account reconciliation.
• Compute and submit credit notes to customers for refund on downtime experience in the periods.
• Monitoring debt balances to ensure reduction in debtors outstanding.
• Producing unit reports and updating records.

Audit.

• Work with the Revenue Assurance Manger to develop internal audit scope and audit plans
• Perform audit and control setting
• Identify loopholes and share risk aversion methods and cost savings
• Conduct follow-up audits
• Determine ways to cut costs and improve profitability
• Prepare audit reports and recommendation.