Jobs at Layer3

Requirements

• Focusing on growing and developing existing clients, together with generating new business.
• Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
• Meet and exceed yearly sales target.
• Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
• Analyze customer needs and identify product solutions to fit needs, desires and budget.
• Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Write business plans for all current and opportunity tender business.
• Develop long-term relationships with customers
• Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
• Calculate and issue client quotations;
• Negotiate tender and contract terms to meet both client and company needs;
• Administer client accounts;
• Analyzing costs and sales
• Record and maintain client contact data
• You will act as the key interface between the customer and all relevant divisions

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Requirements

• Assist the project management team with a variety of administrative and project related duties such as such as memos, letters, reports, presentations, agendas, meeting materials, minutes and reports to the head of department and / or project manager assigned to projects.
• Assist in preparation of Letters of Award and in the review of vendor BOQs
• Assist in project and deliverables tracking throughout the implementation phase.
• Monitor the status of agreements and contracts, reporting variations and discrepancies to management.
• Participate in cross – functional and cross – departmental activities and meetings to communicate project team’s business needs, status of current projects and deliverables.
• Review and process all expense claims including travel claims or contract payments.
• Facilitate general procurement of materials for project work.
• Support fiber rollout to ensure strict timelines are met and quality delivery.
• Coordinate 3rd party vendors and ensure quality fiber deployments.
• Coordinate active equipment installation and integration to the LIVE OFC network.
• Strict adherence and full implementation to set or established technical specification by the operator for OFC Deployment.
• Strict adherence and implementation of Safety, Health & Environment (SHE) policies of the company. Restoration of site to its original state after the project and most importantly keeping the environment clean after working.
• Daily, weekly submission of snag reports during implementation which will form part of the criteria to be used in benchmarking contractor’s performance.
• Generation of site Audit reports after the project completion as a tool for cutting down on expense i.e., jobs not executed in the PO would not be paid for.
• Conduction of both the pre & final civil acceptance test in line with the industry standards.
• Determine scope, budget, and schedules for OSP projects
• Coordinate project schedules
• Create and implement technical inspection and quality assurance procedures.
• Develop, design tools and methodology for fiber optic cables
• Communicate with internal and external stakeholders to secure ROW and other approvals.
• Adhere to the departmental process which is aligned with the PMI process for all site materials delivery and integration.
• Adhere strictly to regulatory and all statutory permissions required for site rollout
• Suggest new ideas for Improving Fiber rollout and OFC subcontractor performance to ensure regular follow-up and objective measurements.
• Track and Follow-up on material delivery and usage on the routes
• Ensure and coordinate various activities with Supply Chain Management for Warehousing & Dispatching of network element to specific locations.
• Developing a win-win relationship by setting common goals and objectives.

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Billing and Credit Control.

• Processing and generating customers’ invoices on the ERP software and manually as required in line with the contractual agreement.
• Delivery/submission of all invoices monthly, Quarterly, annually etc. by email, courier, and physical hard copy delivery.

ERP Administrator.

• Liaising with sales and Key account Manager on new businesses, changes and to resolve outstanding queries.
• Tracking and reporting of Connectivity activities, such as activation of new link, upgrade and downgrade, suspension and terminated links.
• Liaising and Reconciliation with Client and Internal customers including Sales, Project, service delivery and legal team.
• Collect payment for all invoices submitted, reconcile receipt against invoice submitted and acknowledge receipt.
• Fiber to the home FTTH processes and customers account reconciliation.
• Compute and submit credit notes to customers for refund on downtime experience in the periods.
• Monitoring debt balances to ensure reduction in debtors outstanding.
• Producing unit reports and updating records.

Audit.

• Work with the Revenue Assurance Manger to develop internal audit scope and audit plans
• Perform audit and control setting
• Identify loopholes and share risk aversion methods and cost savings
• Conduct follow-up audits
• Determine ways to cut costs and improve profitability
• Prepare audit reports and recommendation.