Aku offers easy payments, simple banking - for everyone. Send / receive money and pay bills via USSD, app, cards + more. We’re a digital bank licensed by the CBN, on a mission to help Africans get paid and grow.
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Manage and ensure overall operational readiness/efficiency of branch infrastructure (including, premises, assets, physical security, opening/closing procedures, and operational issues such as fraud, losses, and differences
Ensure high-quality service delivery by efficiently managing, developing, and using all available resources (i.e., staff, systems and processes)
Manage and ensure the overall operational readiness and efficiency of branch infrastructure (including premises, assets, physical security, opening and closing procedures, and operational issues such as fraud, losses, and differences).
Develop marketing and relationship management plans to achieve responsive sales targets for the bank.
Assume overall accountability for branch expenditure on products and services such as the administration of consumer lending, current account transactions, overdrafts, and personal loans.
Monitor and control business office income and expenditure to ensure profitability.
Ensure the effective rollout of management initiatives at the branch.
Expand the branch customer base through opening of new active customer accounts and activation of inactive accounts.
Drive revenue and profitability through mobilization of low-cost deposits and minimizing running expenses.
Coordinate, supervise, market loan products and process loan applications for Customers.
Provide strategic direction and operational support to employees.
Providing leadership to facilitate prompt repayment on due loans and keeping the Portfolio at Risk (PAR) within the guiding internal threshold.
EXPERIENCE & REQUIREMENTS
Excellent and strong relationship management experience
Experience working in Fintech and/or Banking.
Excellent attention to detail
Ability to deal with confidential matters and with discretion.
Strong interpersonal and communication skills
Experienced in repayment tracking and loan collection without a day default.
Basic Financial Analysis: Ability to interpret income statements, balance Sheets, cash flow statements, and financial ratios.
Strong planning, organizational and time management competency.
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