Background Check Officer (Business Development) at Estrada International Staffing Solutions

Job objectives: 

We are searching for an exceptional and results-driven Background Check Officer to lead and drive end-to-end background checks, cutting across operational and business development management with a strong background and competency in operational management to play a pivotal role in our business operations. The successful candidate will be responsible for overseeing and managing the background check processes for our clients. This role requires attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment.

Principal Duties / Responsibilities

Business Development:

• Develop and execute a comprehensive business development strategy aligned with the company's growth objectives and target market segments.
• Identify and pursue new business opportunities within the HR consulting sector.
• Develop and maintain relationships with potential clients, partners, and industry stakeholders.
• Collaborate with the business development team to prepare proposals, presentations, and pitches for potential clients.
• Employ various methods such as market research, networking, cold-calling, and referrals to identify new business leads.
• Utilize a consultative approach to qualify prospects and assess their compatibility with the company's offerings.
• Lead negotiation processes to reach mutually beneficial terms with clients while adhering to company pricing structures and policies.
• Skillfully navigate objections and concerns to secure signed agreements and contracts.
• Stay abreast of industry trends, competitive landscape, and emerging opportunities in the HR consulting sector.
• Translate market insights into actionable strategies that drive business growth and market penetration.
• Maintain accurate records of sales activities, including prospect interactions, proposals, and sales pipeline.
• Generate regular reports on sales performance, market trends, and progress toward revenue targets.
• Collaborate with marketing, product, and delivery teams to ensure seamless transition from sales to service delivery.
• Provide feedback from clients to contribute to the continuous improvement of service offerings

Operational Management

• Manage and optimize resources effectively to meet deadlines and achieve targets.
• Identify opportunities for process improvement and implement streamlined procedures to enhance operational efficiency.
• Ensure that all background checks are conducted in compliance with legal requirements and company policies.
• Stay up-to-date with all relevant laws and regulations governing background checks.
• Continuously monitor and ensure compliance with applicable laws and regulations related to background checks.
• Ensure that all background checks are conducted in compliance with legal requirements and company policies.
• Maintain strict adherence to legal and company policies to ensure the accuracy and integrity of background check results.
• Maintain accurate and detailed records of background check activities.
• Generate regular reports on the status of background checks for clients and internal use.
• Oversee the development, implementation, and enhancement of background check processes to optimize efficiency and accuracy.
• Manage the coordination and execution of background checks for all candidates, ensuring thoroughness and accuracy.
• Work closely with HR colleagues to collect necessary information and documentation needed for background checks.

Job Requirements

• Bachelor's degree in Criminology and Security Studies.
• Minimum of 0-1 year post NYSC experience, preferably 1 year experience in background check operations and management, preferably in an HR consulting firm or similar environment.
• Strong knowledge of relevant laws and regulations pertaining to background checks.
• Exceptional organizational and time management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a commitment to accuracy.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using relevant software and tools for background check processes.
• Experience in business development and client relationship management is a plus.