B2B Sales Manager IT/ Ikeja at Nicole Sinclair Consulting

Job Description

• Manage accounts through the full sales lifecycle beginning with business development prospecting and requirements definition through contract negotiations, signing, and post-sales support.
• Act as the single point of contact for partner and direct customers and assume accountability and responsibility for escalation of issues to appropriate departments and personnel
• Participate in weekly activity and pipeline review calls, provide activity, and account updates as requested. 
• Create and deliver accurate reporting metrics and presentations monthly and on an ad hoc basis.
• Scout and develop new business leads across the client, channel or partner spectrum.
• Set, track and achieve/exceed sales, adoption and engagement targets, aligned with company objectives, over 3-monthly periods.
• Accelerate customer adoption through education and engagement.
• Be the trusted partner and the single point of contact for accounts and coordinate the activities that help them achieve and experience long-term success with the company's value propositions.
• Contribute to the creation and leveraging of marketing assets.
• Capture client feedback and transfer/explain it to the product team.
• Monitor and analyze sales, adoption and engagement metrics.
• Suggest actions to improve sales and engagement performance and identify opportunities for growth.

Requirements

• Degree in Business , Marketing or any related team 
•  10 years work experience, with a  minimum of 5-7 years of proven track record in sales positions preferably selling technology / digital offers to banks and financial institutions.
• Demonstrated experienced in handling multi-million naira accounts.
• Firm network in and understanding of the IT industry; direct experience in chartering from any market perspective, e.g. broker, charterer or ship owner is a strong asset.
• 5+ years of demonstrable track record in a Business-to-Business (B2B) Sales or Account manager capacity; Having successfully sold technology to the fintech,banking or Government entities .
• Hands on experience in client engagement and an ability to deliver high-touch VIP customer service.
• Experience in sales and engagement performance metrics and how to act on them.
• Excellent communication, negotiation and closing skills.
• High, positive energy and an ability to orchestrate and sustain a rich cadence of client activities, such as on-site demos, visits, training sessions, webinars, etc.
• Analytic skills and ability to work hands-on with data is a strong asset
• Willingness to travel.
• Be ready to be a driving force to make things happen, be ready to adapt to a fast changing environment.
• Be focused on growth, hungry for adding new customers and selling new products and services to existing customers to help them grow and better serve their own customers.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to quickly determine critical issues and get them resolved ability to get issued solved to ensure customer satisfaction.
• Strong work ethic and able to work with minimal supervision. Proven ability to build and maintain working relationships with management, team members, colleagues, and external stakeholders
• Ability to manage multiple priorities in a fast-paced environment
• Ability to operate in a highly matrixed environment delivering local, regional and global requirements.