Associate, LMS Administrator & Quality Assurance at Nile University of Nigeria

We are currently looking to engage a highly competent and result-oriented Associate, LMS Administrator & Quality Assurance with strong personal & professional integrity to join the dynamic team in our Institution.

The Associate, LMS Administrator and Quality Assurance will play a key role in managing the Learning Management System (LMS) and ensuring the quality and consistency of online learning experiences across Nile Online programs. 

He/she is expected to:

Administer and maintain the LMS platform, including user account management, course setup, content uploads, and system updates.

• Provide technical support to faculty, students, and staff on LMS usage, troubleshooting issues, and resolving access or functionality problems.
• Collaborate with academic teams to ensure course materials are properly structured, accessible, and aligned with instructional design standards.
• Conduct regular audits of online courses to ensure compliance with quality assurance guidelines, including formatting, functionality, and content accuracy.
• Monitor LMS performance and usage analytics to identify trends, issues, and opportunities for improvement.
• Develop and maintain documentation, user guides, and training materials for LMS users.
• Coordinate with IT and instructional design teams to implement system enhancements and integrations.
• Support the onboarding and training of faculty and staff on LMS features and best practices.
• Ensure data integrity, privacy, and security within the LMS environment.
• Assist in evaluating and implementing new tools or plugins that enhance the online learning experience.
• Participate in testing and quality checks for new course launches or updates.
• Maintain records of quality assurance activities, issue logs, and resolutions for reporting and continuous improvement.
• Contribute to the development and refinement of SOPs related to LMS administration and online course quality assurance

Qualification & Experience

• A Bachelor’s degree in Educational Technology, Computer Science, Instructional Design, or a related field
• Minimum of 2 years’ experience in LMS administration or online education support
• Familiarity with quality assurance frameworks in digital learning
• Relevant certifications in LMS platforms or instructional technology (preferred)
• Proficiency in English – spoken and written