Assistant HR Manager at Proten

Location: Ikeja, Lagos

Job Description

• Full responsibility for the planning, execution, management, and administration of the human resources function including Recruitment & Selection, Employee Induction, Employee Relations, Compensation & Benefits (including annual leave and health plans), Performance Review, Training & Development; Disciplinary; and, Absenteeism (including personal time off, sick and compassionate leave) programs, etc.
• This includes preparing and maintaining important confidential employee documentation (for instance offers of employment and disciplinary letters) and records; and, monitoring the success of implemented HR and Staff Handbook policies and suggesting where applicable suitable improvements and other edits.
• Delivering a professional first impression of the company and setting the scene for world-class standards to applicants, candidates, and new recruits.
• Interfacing professionally at all times with candidates and third parties as part of the recruitment and onboarding process.
• Full responsibility for the company’s internal communications involving the creation, preparation, clear dissemination, and management of vital information and literature, typically relating to HR, news, and/or changes, to the staff, in a timely manner.
• Preparing HR reports for Management.
• Administering HR internal control policies and procedures and tracking of company metrics to support and align with corporate objectives.
• Managing and implementing the company’s Career Development Plan including assisting line managers with assessing staff performance; the preparation of quarterly objectives; and, providing support to the coaching and training needs of the team:
  • Full responsibility for implementing and policing a disciplined, process-driven culture (working closely with Operations / Admin) including handling change management issues with all colleagues (juniors, peers as well as a senior).
  • Direct line managing of junior HR staff (when appointed).
  • Providing leadership, motivation, direction, support, and training to direct reports.
  • Constantly communicating with all stakeholders to keep them updated, including attending meetings and preparing regular reports for the management team.
  • Undertaking any necessary duties to ensure a first-class service is provided always.
  • Being an ambassador for the business always.

Key Performance Indicators

• The comprehension and adoption of changes and a new culture by all employees.
• Quality of onboarding process and subsequent standards from new hires.
• Internal process quality.
• Internal customer satisfaction, including an increase in employee engagement and a reduction in staff turnover rates.
• Quality of specific deliverables.

Qualifications

• Graduate degree or equivalent qualification in Human Resources, Administration, or Communications or minimum 3 to five years’ previous HR, internal communications, or office administration experience.
• Must be conversant with Nigerian Labour Laws, Employment Act and other relevant legislations.
• Experienced Microsoft Office user, particularly Word, Excel, PowerPoint and Outlook.
• Experienced database, task management or HR management software user e.g. PeopleSoft, WorkDay.
• Competent Internet, email and Google applications user.
• Sound knowledge of the creative, marketing, entertainment industry within Nigeria.

Candidate Abilities and Personality Profile:

• A strong communicator (written and verbal) who commands attention and has the gravitas to drive new policies, methodologies, and culture.
• An organized and assertive individual who is proactive, creative, and resourceful.
• An outstanding team player and self-starter, able to work with minimum supervision.
• Great at staying calm and diplomatic under intense pressure.
• Able to manage own time and prioritize work to ensure deadlines are met and targets achieved, and take personal responsibility for own work and actions.
• Able to work within a secure and confidential environment, maintain confidentiality and demonstrate tact and diplomacy at all times.
• Able to use own initiative and make simple or business-critical decisions as required.
• Clear verbal communicator with excellent telephone manner.
• Able to work accurately with excellent attention to detail at all times.
• Ability to liaise with staff at all levels, both internally and externally.
• Able to develop excellent working relationships both internally and externally.
• Excellent organizational skills.
• Demonstrates strong interpersonal skills and a professional manner and approach at all times including an equable temperament and a neat appearance.
• Able to cope well when under pressure from competing priorities, unpredictable requests and interruptions.
• Keenly interested in the creative, marketing, experiential and entertainment industries in Nigeria.