Appointment Setter at Project Growth

Key Responsibilities:

Inbound Lead Qualification:

• Review and assess inbound leads in HubSpot to determine qualification status.
• Conduct follow-up calls and emails promptly to engage and qualify prospects.
• Maintain a strong understanding of lead sources and tailor conversations to prospect needs.

Appointment Setting:

• Schedule at least 15 qualified sales conversations per day with Inside or Outside Sales Representatives from inbound leads.
• Set a minimum of 20 appointments per week with qualified prospects.
• Follow established protocols to confirm appointments and reduce no-shows.

Outbound Calling:

• Make 100-150 outbound calls daily to engage prospects and generate interest in our client’s services.
• Support pipeline development by targeting cold and warm leads effectively.

Data Management:

• Accurately log all interactions and updates in the HubSpot CRM.
• Ensure all lead information is captured for seamless handoffs to the sales team.

Objection Handling:

• Use proven techniques like the "Feel, Felt, Found" method to address and overcome objections.
• Articulate the benefits of our client’s services to prospects clearly and confidently.

Customer Engagement:

• Communicate the unique value propositions, including:
  • 24-hour turnaround times.
  • Free delivery within the service area.
  • Competitive pricing.
  • In-house design services and 45 years of trusted service.

Performance Metrics:

• Consistently meet daily call volume, qualification, and appointment-setting targets.

Top Performers Expectation:
To be in the top 20% of performers, you will need to:

• Make 100-150 outbound calls per day.
• Qualify and set up at least 15 qualified conversations daily from
• inbound leads.
• Set a minimum of 20 appointments per week.

Requirements and Skills:

Experience:

• 1-2 years of experience in appointment setting, telemarketing, or similar roles.
• Proven track record of meeting or exceeding call and appointment-setting targets.

Language Proficiency:

• Fluent English speaker with excellent verbal and written communication skills.
• Technical Proficiency:
• Familiarity with HubSpot or similar CRM platforms.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Teams).
• Experience with phone and email systems for high-volume prospecting.

Sales Acumen:

• Ability to qualify prospects effectively and identify high-value leads.
• Confidence in handling objections and engaging prospects meaningfully.
• Motivation and Organization:
• Self-driven, goal-oriented, and highly organized.
• Comfortable working in a commission-based, fast-paced environment.