Analyst - Regional Sales East at MTN Nigeria

Description

• Generate, Collect, analyze and interpret a wide variety of sales performance related data and develop weekly/monthly reports/dashboards in preparation for business review meetings
• Provide insights for the Regional Teams on strategic initiatives 
• Provide and maintain a strong and reliable database to facilitate tracking of set goals and objectives
• Prepare periodic (daily, weekly, monthly, quarterly and annual) reports
• Provide functional support to Regional Operations
• Evaluate Device performance - productivity against target in:
• Trade Partners and Customer Care Representative Environments
• Walk-in-Centers
• Certified shops and enrolment centers 
• Connect Stores and Connect Points
• Other Customer Care Representatives (Sim Registration Agents)
• Manage devices deployment, usage till end-of-life
• Manage processes and policies 
• Maintain Customer Acquisition Channel database (devices, CCRs (agents), commission payment processes etc.
• Maintain good working relationship with internal and external stakeholders 

Education:

• First degree in Economics, Business Administration, Accounting or any related discipline
• Fluent in English and any other local language 

Experience:

• 3 - 7 years’ work experience comprising:
• Minimum of 2 years’ experience in Data Analytics/Management and/or Processes Management
• Experience working in a medium organization:
• Reporting, sales/marketing or related function
• Experience using Data Mining Tools
• Telecoms experience would be an added advantage