Ambulatory Care Nurse (Ward) at Deloitte

Job Purpose

The Ambulatory Care Nurse provides direct patient care to individuals undergoing diagnostic, preoperative, or postoperative treatment in an outpatient setting. The role ensures the delivery of high-quality, patient-centered care, focusing on cardiovascular health, while promoting swift patient recovery and satisfaction.

Core Responsibilities

Patient Assessment and Care Planning

• Perform comprehensive assessments of patients to identify health needs and develop individualized care plans accordingly.
• Monitor patient vitals and evaluate their condition to ensure stability and readiness for ambulatory procedures.
• Educate patients and families on care plans, providing clear instructions to facilitate recovery and promote independence.
• Review patient medical histories and collaborate with interdisciplinary teams to ensure personalized care delivery.
• Continuously assess patient progress, adjusting care plans as necessary to achieve optimal health outcomes.

Clinical Care Delivery

• Administer medications, perform wound care, and manage intravenous therapies under physician supervision and protocols.
• Provide skilled nursing care for patients recovering from cardiovascular diagnostic or minor surgical procedures.
• Ensure all medical interventions and treatments adhere to organizational and regulatory safety standards.
• Assist in coordinating and preparing patients for diagnostic and therapeutic procedures, ensuring comfort and readiness.
• Respond swiftly to medical emergencies in the ambulatory care ward, stabilizing patients until further care is provided.

Patient Education and Support

• Provide detailed education on post-discharge care, including medication management, wound care, and follow-up appointments.
• Counsel patients and families on lifestyle changes to improve cardiovascular health, including diet and exercise.
• Address patient concerns and anxieties, providing reassurance and guidance throughout their treatment journey.
• Encourage patient participation in decision-making processes regarding their care and recovery plans.
• Deliver culturally sensitive care by tailoring education and support to the diverse needs of patients and families.

Documentation and Reporting

• Maintain accurate and timely documentation of all patient interactions, treatments, and assessments in electronic health records.
• Report changes in patient conditions or unusual incidents promptly to the Ward Manager and other relevant staff.
• Ensure compliance with legal and ethical standards when handling confidential patient information and medical records.
• Prepare detailed shift reports to facilitate seamless care transitions between nursing staff.
• Participate in audits and quality improvement initiatives by providing accurate and comprehensive documentation.

Quality Improvement and Collaboration

• Participate actively in ward-based quality improvement programs to enhance the delivery of ambulatory care services.
• Collaborate with physicians, surgeons, and allied health professionals to provide holistic and coordinated patient care.
• Identify areas for improvement in patient care processes and propose innovative solutions to optimize outcomes.
• Support and mentor junior nursing staff and students by sharing expertise and promoting best practices in ambulatory care.
• Ensure adherence to infection control practices and safety measures to maintain a safe and hygienic environment.

Educational Requirements

• Bachelor’s degree in Nursing
• Registered Nurse
• Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS) certifications are mandatory.

Professional Requirements

• Active nursing license in the applicable jurisdiction.
• Specialized training or certification in cardiovascular nursing is an added advantage.
• Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS) certifications are mandatory.

Experience Requirements

• Minimum of 1 year nursing experience in an ambulatory care or cardiovascular setting.
• Experience in preoperative and postoperative care is preferred.

Knowledge Requirements

• In-depth knowledge of cardiovascular conditions, treatments, and best practices in ambulatory care nursing.
• Familiarity with preoperative and postoperative patient care protocols in cardiovascular procedures.
• Understanding of infection control standards and patient safety regulations in outpatient settings.

Skill Requirements

• Strong clinical assessment and critical-thinking skills to identify and address patient care needs effectively.
• Excellent communication skills to educate and engage patients, families, and interdisciplinary teams.
• Proficiency in using electronic health record (EHR) systems for accurate and timely documentation.
• Ability to prioritize and multitask efficiently in a fast-paced ambulatory care environment.
• Competence in emergency response, including administering CPR and managing medical emergencies promptly.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Attention to Details
• Adaptability and Resilience
• Strong work ethic and dedication to maintaining high standards.
• Accountability
• Commitment to continuous improvement