Alumni Relations Officer at Lagos Business School

Essential Duties / Key Job Roles and Responsibilities

• Create engaging content for communication with Alumni and Other Publics
• Manage relationship and activities of an assigned Alumni class(es), Affinity group(s) & Zone
• Assist in Data collation & management
• Manage the production of financial membership cards and dissemination to Alumni
• Create Content & increase engagement in Alumni online community
• Website & Social Media Content Creation & Management
• Assist in sourcing & collating information, adverts & articles for Footprints Magazine
• Help Desk Management
• Create/Source for content for Weekly Newsletter and disseminate
• Implement strategy and programmes on alumni participation

Key Performance Indicators

• Timeliness in organizing
• Timeliness in passing information to all members.
• Level of customer satisfaction & organizing activities and its success.
• Effectiveness in alumni engagement
• The success rate of converting alumni to financial membership.
• Feedback from customers.

Educational Qualifications and Experience

• Bachelor's Degree; at least 3 years of experience directly related to the duties and responsibilities specified.
• Minimum of  four (4) years of working experience preferably in a think-tank, consulting/advisory firm. Experience in content creation /design would be an added advantage.

Competencies Required:

• Data gathering
• Initiative
• Networking skills
• Result Oriented
• Attention to details
• Planning & organizational skills
• General management/ administrative skills
• Proficiency in use of computers
• Interpersonal skills
• Relationship Management.