Latest Jobs at Lagos Business School

Purpose of Job

• The jobholder will position Lagos Business School as the preferred custom learning solution provider and corporate academy solutions co-creator.
• You will design and manage corporate learning solutions and promote the adoption of our corporate academy solutions and management service. Boost client attraction and retention for business sustainability.
• Delight the customer by ensuring the unit always offers prompt and courteous service.

Essential Key Job Responsibilities

• Develop, propose and implement corporate learning solutions for public sector and corporate academies.
• Seize every opportunity to sell open enrolment programmes and seminars as custom solutions.
• Market LBS physical and online learning facilities as learning solutions to organisations.
• Manage relationship with prospects and clients to earn referrals and repeat business.
• Act as the proposal development engagement partner for assigned clients.
• Ensure set revenue targets are met and preferably exceeded.
• Facilitate payment of fees by corporate clients in accordance with the SOP.
• Drive collections and adherence to credit policy with respect to programmes under your care.
• Maintain and update customer/prospects and associated companies database to facilitate marketing activities.
• Collaborate with colleagues to ensure successful completion and graduation of participants in Executive Education.
• Any other specific or adhoc duty to be assigned by line manager from time to time.

Requirements
Education:

• Good First Degree from a reputable tertiary institution. A master’s degree would be an added advantage.

Cognate Experience:

• Experience gained in sales, accounts management, banking, FMCG, business development, consulting or project management will be an advantage.

Competencies Required:

• Must have a demonstrated professional demeanor and proven ability to work on complex projects as a team leader and initiator.
• Must have an eye for detail, a drive for efficiency, and a passion for creativity and innovation.
• Able to work in a fast-paced environment and be calm under pressure, with the ability to analyze situations and respond quickly to deliver effective solutions.
• Able to establish and maintain effective working relationships with client-organisations, participants and co-workers.
• Ability to keep and maintain accurate records, read, analyze, and interpret commercial data.
• Proficient with Microsoft Office, the school’s admissions and customer data tracking software including Odoo.
• Knowledge of sales funnel methodology, market segmentation, product and channels development.
• Excellent oral and written communication and business presentation skills.

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Purpose of Job

• Responsible for market and customer insight research to assist in programme and seminar development.
• Overseeing the development of advertising and marketing support materials and pricing these programmes and seminars and driving digital marketing support for programmes and seminars.

Essential Key Responsibilities
Include but are not limited to the following:

• Continuously monitor and track market and customer trends that will impact on our performance (primary and secondary)
• Ensure that the school has an effective way of collecting information in order to prepare proposals in response to requests for proposals from organizations efficiently and effectively
• Prepare the marketing plan for programmes and seminars that have been approved
• Advise Faculty on viability of seminars and potential new seminars
• Drive the development of advertising and other marketing support materials for seminars and programmes
• Develop the annual seminar calendar
• Develop and manage the Lagos Business School Online platform
• Work with Faculty to convert legacy training materials to digital format for the online school
• Hosting of online programmes on other platforms like EdX
• Develop evaluation tools to continuously monitor programmes implementation and delivery to ensure Quality Assurance.
• Advise on the pricing and profitability of programmes and seminars
• Advise on what programmes and seminars to back and what to drop by analyzing their actual and potential Return on Investment
• Any other specific or ad-hoc duty to be assigned by the Director of Executive Education.

Qualification

• A minimum of an MSc or MBA Degree

Professional Qualification:

• Professional Marketing Certifications from internationally recognized institutes will be an advantage.

Cognate Experience:

• A minimum of 7 years of relevant marketing or product development / management work experience with at least 3 years at the middle management level in medium to large organizations.
• Must have strong analytical and marketing research experience.
• The candidate must have an accomplished track record, exhibit confidence, and demonstrable resilience, and has a high and infectious energy and appetite for success.

Competencies Required

• Competence in market research and data analytics
• Planning and organizational skills
• Good interpersonal skills and influencing skills
• Excellent oral and written communication skills
• High integrity, reliability and confidentiality
• People management skills
• Ability to network and relate at senior level
• Knowledge of basic accounting and budgeting
• Product management skills
• Public Relations and Marketing Communication skills
• Knowledge of programme evaluation and quality assurance.

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Essential Duties / Key Job Roles and Responsibilities

• Create engaging content for communication with Alumni and Other Publics
• Manage relationship and activities of an assigned Alumni class(es), Affinity group(s) & Zone
• Assist in Data collation & management
• Manage the production of financial membership cards and dissemination to Alumni
• Create Content & increase engagement in Alumni online community
• Website & Social Media Content Creation & Management
• Assist in sourcing & collating information, adverts & articles for Footprints Magazine
• Help Desk Management
• Create/Source for content for Weekly Newsletter and disseminate
• Implement strategy and programmes on alumni participation

Key Performance Indicators

• Timeliness in organizing
• Timeliness in passing information to all members.
• Level of customer satisfaction & organizing activities and its success.
• Effectiveness in alumni engagement
• The success rate of converting alumni to financial membership.
• Feedback from customers.

Educational Qualifications and Experience

• Bachelor's Degree; at least 3 years of experience directly related to the duties and responsibilities specified.
• Minimum of  four (4) years of working experience preferably in a think-tank, consulting/advisory firm. Experience in content creation /design would be an added advantage.

Competencies Required:

• Data gathering
• Initiative
• Networking skills
• Result Oriented
• Attention to details
• Planning & organizational skills
• General management/ administrative skills
• Proficiency in use of computers
• Interpersonal skills
• Relationship Management.