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  • Posted: Mar 14, 2023
    Deadline: Apr 30, 2023
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    We are ACE Skyline Services Limited, and we operate as General Sales & Services Provider (GSSA), offering a full range of services on behalf of reputable airlines With business office in Lagos, Nigeria, ACE Skyline Services is the ideal partner for international airlines seeking cost-effective and passenger representation. We are established to better ...
    Read more about this company

     

    Airline Ticketing and Reservation Supervisor

    Job Description

    • Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed
    • Sell domestic and international tickets to both individual traveller and corporate organisations
    • Bring in corporate clients and sell flights, hotels, visas, insurance and other travel services
    • Communicating with customers to answer questions about tickets, pricing, or flight schedules
    • Developing pricing strategies, balancing firm objectives, customer satisfaction and Generating strategies to help the
    • organization, and maintaining now and future profitability continually.
    • Meeting financial goals and supporting the executive directors and administration team in the improvement of the company.
    • Guiding Customers to make payment for airline tickets, directly into the company’s account
    • Entering customer information into a computer system to issue tickets or update records
    • Processing electronic ticketing requests for customers over the phone

    Experience and Qualification

    • Minimum of first degree/HND in Hospitality, Tourism or Valid GDS system certificate
    • Relevant professional certifications.
    • Minimum of 3 years work experience in relevant field
    • A recognized IATA or Airline Advanced Course
    • Experience of working in a fast-paced customer service environment

    Experienced in the use of Amadeus and one more GDS (SABRE or GALLILEO)

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@aceskylineservices.com using the position as subject of email.

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