Air Ticketing and Reservation at Discovery Travel & Tours Limited

Job Description

• The Ticketing Officer helps passengers to plan for their trips. He/She answers questions on travel arrangements such as routes and time schedules.
• He/She makes and confirms reservations. He/She calculates the expenses and sells tickets to the passengers. He/She may be required to make other arrangements such as car bookings for the passengers.
• In addition, he/she is required to re-book tickets and other arrangements if the passengers decide to change their schedules.

Responsibilities

• Able to make accurate bookings for customers.
• Calculate expenses and write and sell tickets to the passengers.
• Help passengers by answering questions on travel arrangements.
• Help passengers to plan for their trips.
• Help to make and confirm reservations.
• Provide good customer service.
• Re-book tickets and other arrangements.