Administrator / Hub Manager at Moneta Alexis Foundation

Job Description

• We are seeking an energetic and proactive Hub Manager to oversee the daily operations of our coworking space.
• The Hub Manager will be responsible for ensuring a positive and productive environment for our members, managing facility operations, and leading community engagement initiatives.
• This role requires a balance of operational expertise, community-building skills, and a passion for customer service.

Key Responsibilities
Facility Management:

• Oversee the daily operations of the coworking space, ensuring all areas are clean, well-maintained, and fully operational.
• Manage office supplies, equipment, and furniture inventory.
• Coordinate with vendors and service providers for maintenance, repairs, and improvements.
• Implement and enforce health and safety protocols.

Community Engagement:

• Develop and maintain strong relationships with members, addressing their needs and concerns promptly.
• Organize and promote community events, workshops, and networking opportunities.
• Foster a collaborative and inclusive community culture.
• Act as the primary point of contact for member inquiries and support.

Administrative Duties:

• Handle member onboarding and offboarding processes, including contracts and payments.
• Maintain accurate records of membership data, billing, and expenses.
• Prepare and present regular reports on facility usage, membership trends, and financial performance.
• Manage member communications through newsletters, social media, and other channels.

Sales and Marketing:

• Develop and execute strategies to attract new members and retain existing ones.
• Conduct tours and consultations with prospective members.
• Collaborate with the marketing team to create promotional materials and campaigns.
• Identify opportunities for partnerships and collaborations to enhance the coworking community.

Qualifications

• Bachelor's degree in Business Administration, Hospitality, or a related field.
• 2 - 3 years experience in facility management, hospitality, or community management.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in using office software and standard office applications.
• Ability to work independently and as part of a team.
• Passion for building and nurturing professional communities.

Critical Skills:

• Experience in sales,marketing or administration.
• Knowledge of coworking industry trends and best practices.
• Event planning and coordination experience.
• Basic understanding of financial management and budgeting.

What We Offer

• Salary: N100,000 Monthly (Competitive)
• A dynamic and creative work environment.
• Opportunities for professional development and growth.
• Access to our coworking facilities and events.