Administrative Services Officer at LexTorah

About the job

• We are hiring an administrative officer to supports daily operations by managing office tasks, coordinating events, handling communications, maintaining records, and ensuring facility upkeep. Key responsibilities include scheduling, processing correspondence, managing documents, assisting with sales and marketing, and ensuring compliance with policies, all while providing excellent communication and customer service to clients, staff, students, parents and external stakeholders.

Key Responsibilities

• Manage daily office activities such as answering phones, responding to emails, and overseeing office supplies and inventory.
• Act as a point of contact for internal departments, students, parents/guardians, and external institutions, handling queries and complaints professionally.
• Maintain and update paper and electronic records, including student data, attendance figures, financial records, and correspondence.
• Plan and coordinate meetings, appointments, and events, such as stakeholder meetings, webinars and other school-related activities.
• Help with the organization and logistics for school-wide events, such as admission drives, open days, and graduation ceremonies.
• Collect, compile, and prepare reports, statistics, and data, such as student numbers and attendance data, for internal use and submission to relevant bodies.
• Oversee the procurement and maintenance of office supplies, furniture, equipment, and coordinate external repair services or contracted services.
• Ensure adherence to company policies, procedures, and relevant educational standards and regulations.

Required Skills & Qualifications

• BSc/HND in business administration, office management, marketing or related fields
• 2+ years proven experience in an administrative role.
• Excellent written and verbal communication skills for interacting with a diverse range of stakeholders.
• Strong ability to manage multiple tasks, prioritize effectively, and maintain order in the office.
• Competence with the Microsoft Office Suite and other relevant office software and IT systems.
• Ability to handle sensitive and confidential information with discretion.
• Strong customer service skills, particularly in dealing with parents, students, and staff.
• Meticulous approach to data entry, record-keeping, and processing documentation accurately.
• A proactive attitude and the ability to identify and solve problems as they arise.