Administrative Manager at Terawork

Job Summary

• To ensure efficient and effective administrative operations within the organization by overseeing facility management, administrative services, and support, ensuring a productive and safe work environment. You will handle all administrative, office and site maintenance issues and support services needed.

Key Performance Indicators

FINANCIAL

• Cost Savings from Administrative Operations
• Budget Adherence for Admin Function

CUSTOMER

• Employee Satisfaction with Facilities and Services

PEOPLE

• Timeliness of Administrative Support
• Efficiency of Administrative Processes

PROCESS & OTHERS

• Compliance with Health and Safety Standards
• Quality and Timeliness of Administrative Reports
• Work-Order Completion Rate
• Effectiveness of admin functions trackers
• TAT in completion of monthly executive reporting

RISK & CONTROL

• Audit Rating Score

Job Responsibilites

Accountabilities

• Develop and implement strategic administrative plans that align with the organization's long-term goals, ensuring a proactive approach to facilities and resource management.
• Lead initiatives to improve administrative processes, introducing innovative solutions to enhance efficiency, reduce costs, and improve service delivery.
• Mentor and develop the administrative team, fostering a highperformance culture and ensuring the team is equipped with the skills and knowledge to drive strategic initiatives.
• Implement sustainable practices in facility management, aiming to reduce the organization's environmental footprint and promote ecofriendly operations.
• Strategically manage relationships with key vendors and service providers, ensuring optimal performance, cost-effectiveness, and alignment with organizational goals.
• Oversee the integration of new technologies into administrative operations, enhancing data management, communication, and workflow efficiency.
• Identify and mitigate risks related to administrative operations, ensuring compliance with health and safety regulations and maintaining a secure and safe work environment.
• Develop and manage the administrative budget, ensuring strategic allocation of resources, cost savings, and financial sustainability.
• Collaborate with other departments to ensure administrative services support their strategic objectives and contribute to overall organizational success.