MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lago...
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Job Description
Reports To: Manager Enterprise Business Sales
Division: Enterprise Business
Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
Account for the fulfilment of the sales process – from lead generation to bill delivery.
Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
Conduct research on potential customers and their disposable income using the data mining system.
Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business
Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
Ability to liaise with supervisors on discount issues
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Education:
First degree in any related discipline
Fluent in English
Experience:
3 – 7 years of experience in an area of specialization; with experience with working with others
Gmail
Yahoomail