Account Manager, Enterprise Sales at T2 (Formerly 9Mobile)

Job No: IRC5143
Location: Port Harcourt, Rivers

Job Summary

• Assist in the achievement of defined enterprise sales target in assigned region/industry/sector and maintain relationships with existing customers.

Principal Functions

• Assist in ensuring adherence to periodic sales plan for assigned sector.
• Manage/maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets.
• Maintain accurate and up to date sales records/documentation for assigned sector including prospect sheets, customer database and funnel analysis.
• Possess detailed technical knowledge of specifications and usage of EMTS's product spectrum.
• Assist in the identification of new sales prospects (in assigned sector), develop periodic prospect list to facilitate customer sourcing and forward to the Manager, Regional Enterprise Sales
• Ensure sales administrators in an assigned sector consistently adhere to standard customer service policies in their interactions with assigned customers.
• Process customer orders and follow-up with distribution team to ensure prompt product delivery in line with organizational policies.
• Log and address customer complaints;escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
• Liaise with relevant unit/team/function in carrying out all relevant activities.
• Attend team/divisional/departmental meetings as required and assist in the preparation of relevant presentations and proposals.
• Provide guidance and manage the performance of subordinates.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Regional Enterprise Sales
• Perform any other duties as assigned by the Manager, Regional Enterprise Sales

Educational Requirements

• First Degree or its equivalent in a relevant discipline.
• Minimum of three (3) to five (5)years relevant work experience.