Retail Store Manager at Fadac Resources

Job Description

• Effectively Manage Store IN & OUT.
• Developing & motivating towards high performing store team.
• Encourage and promote all opportunities to drive sales, leading by example.
• Understand local customer needs and ensure this is delivered through both product and service.
• Be familiar with the competition and respond accordingly in order to create competitive advantage.
• Engage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store.
• Monitor and take actions necessary to improve shrinkage and profit protection.
• Enhance sales through identification of trends related to footfall, conversion, etc .
• Ensure achievement of sales targets and take corrective measures where required.
• Ensure a smooth and accurate process for stock management in the store.
• Ensure store staffs are trained in customer service requirements.
• Build a connection with the customers and understand their needs & Ensure store meet their targets.
• Monitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where required.

Job Requirements

• HND/B.Sc Business Administration or related field
• Minimum of 4 years cognate experience in reputable organization
• Computer database and productivity software skills required
• Good written, oral, interpersonal and organizational skills
• Proven history of successfully training employees
• Strong understanding of sales and customer service techniques
• Demonstrated ability to maintain and work within a budget