Store Manager at Owens and Xley

Job Description

• Plan out work assignments and work schedules of the employees and assign specific duties to employees
• Ensure that the store personnel comply with the store’s security, sales and record taking practices and procedures.
• Model and promote great customer service
• Ensure that both your own personal sales contribution and that of your team meet and exceed performance goals set
• Demonstrate sales leadership by actively being on shop floor; working with the store team in developing techniques that can build customer loyalty and brand awareness through superior service
• Ensure Sales Associates are collecting relevant customer data to assist in relationship building and using data to tailor future, personalized shopping experiences
• Work with Business Development Manager (BDM) in producing and executing business plan/strategy for the store, including: sales development, events, promotions, training, merchandising, etc.
• Inform BDM of competitor activities/promotions and strategies
• Maintain an in-depth knowledge of products
• Lead by example and model behavior that reflects the brand’s core values.