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  • Posted: Jun 25, 2018
    Deadline: Jun 29, 2018
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    Our overall focus is to provide cost-beneficial medical equipment, services and solutions to the medical industry operators and service providers to develop sustainable quality healthcare services, with a commitment to delivering modern, but appropriate technology equipment (bearing in mind our infrastructural challenges) to meet customer specific requiremen...
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    Health Care I.T. Engineer

    Job Purpose

    To ensure the stability, integrity, and efficient operation of all Medical I.T./ I.T systems so that end users can accomplish business tasks.

    Essential Duties & Responsibilities: 

    • The quality delivery of all service (contracted and otherwise) within JNCI, ensuring the delivery of customer satisfaction targets.
    • Implementation of PACS/RIS and other Hospital IT Related Solutions for JNCI Customers to seek profitability.
    • Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
    • Responsible for management, maintenance and architecture of storage, virtualised environment, servers, network devices, and productivity tools
    • Monitor systems and identify performance issues proactively
    • Work within strict time frames and elevate incidents within defined timeframes
    • Test all changes to networks, hardware, software, and hosted applications
    • Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
    • Resolve issues and prepare status reviews and reports
    • Professionally represent the infrastructure team as a technical consultant on projects.
    • Maintain the necessary project plans and documentation of all system builds and modifications
    • Escalate and Pursue resolution of persistent issues or service failures through the BDM Hospital IT.

    Education:

    Degree in a related IT discipline with 3-5 years relevant IT experience, preferably within the health sector.

    Relationship:

    • Build trust and establish authentic relationships through own behaviours and actions, to enhance the relationship between I.T. and the organization.
    • Acts as an effective JNCI IT spokesperson in dealing with external stakeholders (IT associations, 3rd Party Suppliers)

    Innovation:

    • Identify ways by which IT can add value to JNCI and its customers by provision of expertise on issues currently outside the contracted scope.
    • Work with the Business Development Manager, Hospital IT to identify and define new / refine current service requirements.
    • Identify and exploit any opportunities for IT to improve business efficiency and effectiveness through the delivery of projects, services and innovation.

    Skills & Experience:

    • Certifications in Microsoft/Cisco/ITIL an advantage.
    • Experience with desktop and server operating systems i.e. Windows and Cisco Network Environment.
    • Ability to conduct research into a wide range of computing issues as required.
    • Solid technical background in a hosted services environment including infrastructure networks,
    • hardware, software and telecommunications
    • Knowledge of Microsoft Active Directory, DNS, DHCP, Group Policy and SQL Server
    • Good knowledge of security as it relates to cloud based infrastructure
    • Ability to identify incident trends in order to elevate incidents in accordance with standard protocols
    • Able to gather relevant information systematically to troubleshoot and resolve issues
    • Ability to work in a team environment
    • Good analytical, problem solving and decision making skills
    •  Strong virtualization experience using Hyper-V, VM Ware and Citrix Xen App.
    • Experience working with NetApp, SAN storages.
    • Ability to maintain good working relationships with third party service providers and vendors
    • Broad knowledge of technical, developmental, application, business and current trends in IT.
    • Highly mature with strong interpersonal skills
    • Excellent team working skills

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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