Service/Quality Improvement Coordinator at Jhpiego - John Hopkins University

Locations: Bauchi Kebbi and Sokoto
Reports To: Technical Director
Supervisees: TBD

Overview

• Service/Quality Improvement Coordinator will be responsible for providing leadership in capacity building, clinical mentoring and supportive supervision in the technical area of RMNCH for an upcoming USAID award in Nigeria.
• The Service/Quality Improvement Coordinator will provide technical assistance at the State primary health care level activities.
• This integrated health project aims to contribute to reductions in child and maternal morbidity and mortality in target states, and to increase the capacity of health systems (public and private) to sustainably support quality PHC services. The project will operate over a 5-year period.

Responsibilities

• Provide technical guidance on service and quality improvement that is sound, evidence-based and responsive to the needs of the State and USAID
• Provide technical leadership, and build local capacity using proven training approaches and quality improvement methodologies.
• Provide trainings (providers and training of trainers) as well as follow-up support and clinical mentoring as necessary for QI at primary health care facilities.
• Support service/quality improvement efforts, approaches and tools at IHP - public and private primary health care State sites.
• Develop strategies for increasing the percentage of pregnant women, including married adolescents, who deliver under the care of a skilled birth attendant.
• Advocate with State Ministry of Health for adoption of new evidence based quality improvement (QI) best practices at health facilities in projectsites.
• Advocate with other ministries, community, NGO’s, and religious leaders to support and promote service/quality improvement components.
• Contribute to and coordinate with the program’s monitoring and evaluation (M&E) team on activities to ensure that the program meets set targets in accordance with national and USG standards.
• Represent program at state level stakeholder meetings and technical working groups in relation to service/quality improvement of RMNCH and related technical areas.

Management:

• Contribute to annual work planning, training plans and quarterly reports and other required technical reports.
• Contribute to timely, accurate and appropriate reporting of program activities and results.
• Ensure quality program implementation consistent with MOH Nigerian Guidelines, global best practices and USAID Nigerian Strategic Directions.
• Evaluate program progress against deliverables on a quarterly basis
• With the State Technical Director, oversee program design, implementation, quality assurance and monitoring of work plan.
• Coordinate with the other members of the technical team and NGO partners to develop and implement feasible facility and community-based approaches.
• Perform other duties as assigned by supervisor which contribute to the achievement of program goals.

Required Qualifications

• Service/Quality Improvement Coordinator must be a proven leader in the field of RMNCH service and quality Improvement with senior-level management experience in public health programs. S/he must be well recognized by the RMNCH community in Nigeria. The Coordinator must be intimately familiar with the context in Nigeria and have in-country experience with USAID programs.

Additional qualifications include:

• An experienced Midwife/Nurse or any other closely related health care professional; other related courses (e.g. MPH, MSC or other relevant degree) will be an advantage.
• Minimum 5years of experience working in RMNCH in Africa, preferably in Nigeria
• Demonstrated expertise in working directly with host-country senior government officials and policy makers in RMNCH.
• Experience working with host-country partners, organizations, and institutions.
• Strong skills in design, implementation and monitoring of program components; e.g. services, training, supportive supervision, clinical mentoring, advocacy and coordination.
• Demonstrated capacity to work with African experts and partners in developing technical materials and providing training to improve service delivery, advocacy and resource mobilization for expanding quality improvement of RMNCH services.
• Experience with technical leadership for programs funded by USAID and/or other donor programs in developing countries, with significant Nigeria experience.
• Strong verbal, listening, writing, and intrapersonal skills essential for effective coordination among several institutions and staff involved in a broad range of activities.
• Fluent in English, (written and oral communication) and Hausa and/or Fulfulde.
• Willingness to travel throughout Nigeria as necessary.