Centre Manager at Neem Foundation

Job Purpose Summary:

The broad purpose of the Centre Manager’s position is to coordinate and oversee programmes and activities of the Neem Psychology Centre, ensuring that these align to Neem Foundation’s objectives. The Manager runs the Centre in accordance with the direction agreed with the Management Team and is the main point of contact between the Management Team and staff. The Centre Manager plays a key role in the development and management of relationshipswith potential and existing Partners. The Manager also has a role in ensuring that the Centre complies with and implements best practices in its operations as well as the health, safety and wellbeing of staff and end-users.

Key Responsibilities

Communication: Maintain open communication and reporting mechanism with Management Team and staff to achieve outcomes. Commitment to a co-operative way of working. Create and develop relationships with partners and community stakeholders.

Developing and Maintaining Relationships: Develop and maintain a strong working relationship with the Management Team, community partners/stakeholders and Centre end-users to achieve the Centre’s goals and the objectives of Neem Foundation.

Planning and Organising: Plan projects in keeping with budgets and to the benefit of the Centre’s goal of being a community psychosocial support hub, providing information, advocacy, facilitating community engagement and action.

Strategic Planning: Ensure that strategic planning follows the direction set by the Management Team and is aligned with Neem Foundation’s core objectives and philosophy. Ensure that staff are engaged in and taking ownership of strategic planning, and that overall strategies are achieved through all projects and programmes.

Monitoring, Reporting and Accountability: Monitor project/programme success and report funding outcomes to the Management Team and funding partners. Ensure the maintenance of accurate accounts and effective implementation the Foundation’s accounting procedures.

Health and Safety: Maintain personal and staff safety, and manage risk for all end-users accessing the Centre for direct services and meetings. Ensure the implementation and monitoring of Foundation-wide Health and Safety Policy that meets legal requirements.

Image and Reputation: Maintain a professional manner in all work and ensure that staff comply with operational policies, recognising and safeguarding the public image and reputation of Neem Foundation.

Leadership: Able to work independently and in a team to achieve the Centre’s goals. Commit to a cooperative and collaborative way of working that is enabling for all staff. Provide effective leadership and set positive examples for staff to follow.

Key Contact: Ensure that enquiries are dealt with in a professional manner and all operational matters requiring statements to the public are dealt with openly and sensitively, with input from the Management Team. Matters that relate to the Management Team and Foundation’s policies are to be referred to the Executive Director or Asst Executive Director.

Education:

Essential: University Degree in any relevant field.

Experience:

• Practical experience working with Internally Displaced Persons (IDPs) and victims/survivors of insurgency.
• At least five (5) years experience in any Leadership or Management capacity.
• Must possess a well-developed conflict management and team working skills
• Ability to use MS Office Applications.
• Language Skills: (Native/Fluent/Basic)
• English Language (Fluent)
• Hausa (Fluent)
• Ability to speak Kanuri would be an added advantage

Driving Skills

• Applicant must have a clean driver’s licence.
• Applicant must have at 2 years driving experience.

Others

Willingness to travel around Nigeria.

Profile of Behaviour

Drive, Self Starting, Strategic Awareness, Pioneering, Confidence, Persuasive, Friendly, Influence, Mobility, Energy, Flexibility, Discipline, Adaptability, and Meticulous

Task Description

• Provide guidance, support and leadership at the Centre.
• Effective programme scheduling, project planning and management of activities.
• Receive and coordinate guests/partners interested in auditing projects/programmes.
• Oversee all projects/programmes and make input where necessary.
• Create and maintain relationships with relevant partners and agencies including health providers, local groups, community leaders and non-governmental organisations.
• Ensure compliance with Administration and Financial Reporting/Requirements in line with Neem Foundation’s policies.
• Delegate key tasks to staff achieve organisational objectives and report operational challenges to Abuja HQ.
• Ensure administrative tasks are completed to maintain effective and efficient Centre operations.
• Carry out additional tasks and activities as required by Line Manager