Collateral Custodian Officer at Stanbic IBTC

Job ID: 12619
Location: Lagos
Division Group: Risk Management

Position Description

•     Attending to all aspects relating to collateral documentation and routine related aspects for the Branches.
•     Accurate Filing and Maintaining of Collateral Documentation in Safe Custody

Key Responsibilities

•     Ensure the correct release and retrieval of the correct collateral documents from the system and the vault to ensure high standard of service.
•     Scrutinise collateral received for vault in to ensure correctness and completeness.
•     To ensure that capture, lodgements and release of collateral in effected timely in line with turnaround time.
•     To ensure correct filing of documents in the strong room for effective work flow processes.
•     To ensure that absolute documentation is held in an orderly manner for effective workflow processes.
•     To attend to all internal and external requests for copies of collateral to be sent/faxed to ensure excellent customer services.
•     To timely attend to collateral related queries.
•     Advice branches when Mortgages and Debentures are registered or cancelled.
•     Follow up on queries pending.
•     Update Customer Collateral Report on system when collateral is taken or released.
•     Ensure correct reporting of collateral statistics on sharepoint.
•     Ensure queries are sent to Legal Dept in instances of undue delay in perfection of mortgages and debentures
•     Ensure payments of outstanding perfection fees are made as advised by Legal Dept
•     Ensure chargeable documents are timely collated and sent for stamping by FIRS
•     Action Collateral Reports i.e. Collateral undergoing perfection, Sharepoint
•     Any other adhoc duties

Key performance measures

•     Recording of Documents are to be 100% accurate
•     Documents are to be filed within agreed turnaround times
•     Files/records to be kept up to date and to hand at all times
•     Reports to be accurate at all times

Key Dimensions of the job (to be completed in-country)
Daily

•     Receives and records all collateral documents in the relevant logbooks.
•     Scrutinise collateral received for vault in
•     Accurate Filing and Maintaining of Collateral Documentation in Safe Custody
•     Permanently/temporarily release collateral as per approval.
•     Log out/Remove all obsolete collateral on Collateral system and file obsolete.
•     Advice branches on perfection of collateral
•     Collate chargeable documents for stamping by FIRS
•     Attend to all telephone/e-mail/fax queries relating to collateral.
•     Any other duties that may be assigned from time to time.

Weekly

•     Archiving of Collateral
•     Reporting of collateral statistics on Sharepoint
•     Action schedule of collateral undergoing perfection (mortgages & debentures)
•     Send queries to Legal Dept in instances of undue delays in perfection (mortgages & debentures)
•     Enforce payment of outstanding perfection fees as advised by Legal Dept
•     Send documents to FIRS for stamping (including follow up on documents previously sent)

Monthly

• Collate all reports and logbooks for supervisor to check.

Required Skills and Qualifications
Knowledge

•     Minimum of Diploma in a Collateral related field
•     Understanding of the bank’s products and facilities. Understands the terms of the facilities, and the conditions that will need to be compiled with over the duration of the facility’s life to ensure that legal risk is effectively restricted.
•     Computer literacy, risk management ability and problem solving

Experience

•     Preferable to have banking experience, particularly pertaining to banking processes with regard to collateral documentation and the operation thereof.

Required Competencies
Competencies

•     Leadership abilities, providing encouragement and direction to the Credit Collateral team, and leading by example.
•     Articulate and perceptive. Listens to other people, and clarifies their understanding of the issues. Defines requirements concisely and unambiguously, while pitching the conversation at the right level for the hearer.
•     Works well with other contributors to the business process by sharing information and involving their input.
•     Handles potential conflict situations tactfully, with respect for other parties involved, and fosters a climate of co-operation and trust.

    Work Pressure/Stress

•     Remains organised and apply sound judgement, and keeps developing relationships whilst under pressure.

    Attention to Detail

•     Maintains attention to detail across the whole scope of work, and selectively focuses energy on most relevant and impactful issues. Strives for high degree of accuracy.

    Problem Solving

•     Analysis and identification of technical and legal issues, and identification of most appropriate solutions. Organises and controls work efficiently.

    Follow Through

•     Ensures that appropriate quality is delivered on time, and later evaluates the effectiveness of the initiative.

    Technical Competence

•     Demonstrates the willingness and capacity to acquire the necessary level of technical competence/knowledge for the job.

    Customer Orientation

•     Identifies and responds to customer needs, (e.g. Wholesale Banking, Credit Evaluation, etc) delivering high service relevant to the business’ strategy and operating conditions.

    Positiveness and Energy

•     Achieves results through enthusiasm, energy and personal commitment. Always matches self against required standards of performance. Maintains effectiveness over extended periods of time.

    Future Orientation

•     Forward thinking and constantly strives to find better ways of doing things.

Problem solving, Planning and Decision Making
Problem solving

•     Evaluate current processes and controls in order to address any shortcomings in the credit monitoring, management and mitigation processes.
•     Effectively manages the priorities and activities of the Credit Collateral team by identifying key value leverage points and eliminating low value work.

Planning

•     Planning is typically short-term, with flexibility being a strong requirement as planning may need to be adjusted often to meet changing business needs

Decision Making

•     Apply banking acumen and sound common sense to the overall management of own duties
•     Monitor changes in the operating environment, quick to act upon potential opportunities