IT Support Staff at HRLeverage Africa

Our client, a Facility Management company

Location: Owerri, Imo

Job Description

• The IT Support will handle both hardware, software and online presence of the company.

Responsibilities   

• To support of Microsoft products such as Office (various versions)
• Help in installing and configuring computer hardware, software, systems, networks, printers and scanners The support of hardware and software for Dell devices and applications from Servers, Desktops and Laptops.
• End user and product support for printers and photocopiers
• OS Support Microsoft Windows Vista,7,8, as well as Mac OS x 10.7
• Experience of SQL Server and Exchange Server 2012, Active Directory with a Hyper V environment
• Respond toand log calls, escalatingcalls as requiredwith key support vendors.
• Event day support may be required from time to time
• ManagetheIT recycle programme for the organization
• Bethe first point of contact for staff on collection of new hardware andreplacement hardware from the Group.
• Manage and set up new hardware following IT policies and procedures
• Carry out duties to help support the WRU/MS mission statement

Qualification  and Experience

• Great educational background
• Relevant field; certification in will be an asset
• Applicable experience or successful track record with 3 to 5 years’ experience.
• Proven working experience FMCG  sector is of advantage

Skills and Competency Applicable:  

• Applying Expertise and Technology
• Delivering Results and Meeting Customer Expectations.
• Achieving Personal Work Goals 

Salary Range
Negotiable