Client Service Officer at Aspom Travel Agency

Job Description

• Provide client services in accurate and timely fashion.
• Maintain high level of professionalism and competence in every client interaction.
• Build positive and productive relationships with clients.
• Make frequent client calls and visits to strengthen client relationships.
• Analyze and resolve service issues promptly.
• Inform management about complex client issues and resolutions.
• Maintain client-focused working environment for team.
• Work in compliance with company policies and procedures.
• Identify and develop new business opportunities with client contacts.
• Utilize effective problem-solving and time-management skills in client service operations.
• Develop process improvements to enhance service efficiency and effectiveness.
• Provide support in new product development and enhancement activities.

Requirements

• Applicants should possess a B.Sc qualification,
• Experience in Customer Service,
• Resides in Lagos,
• Smart and good-looking,
• Business Development skills,
• Good communication skills,
• Good interpersonal skills.