Sales Representative at Forekun Online Shop

Key Responsibilities and Accountabilities

•     Providing friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased business sales.
•     Listening to and analyzing the customer’s issues, investigating the problems, and providing strategic solutions.
•     Using judgment to determine appropriate profitability on all orders and taking action when necessary.
•     Ensuring that customers always have the most complete and up to date information about the status of their orders.
•     Fostering a team oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company.
•     Being willing to remain flexible and adapt to change as we continue to grow as a company.
•     Continually taking initiative and using strategic thinking to ensure that Forekun Shop is the leader in the eCommerce industry.

Person Specification
Job Specific Skills and Attributes

•     Passion for helping people to sustain and grow their businesses.
•     Demonstrated ability to learn and solve problems while handling multiple priorities.
•     Ability to work well independently and as part of a cohesive team.
•     Strong work ethics, excellent communication skills, problem solving abilities, and an ambition to excel at one of Nigeria’s fastest growing companies.
•     Must possess numerical skills and an analytical mind in order to successfully investigate customer issues, interpret reports and data with ease.
•     Excellent written and verbal communication skills.
•     Positive outlook to problem solving and a high degree of accuracy and attention to details.
•     Strong interpersonal and organizational skills.
•     Work well under pressure and to tight deadlines, prioritizing tasks in terms of importance/urgency

Requirements

•     Bachelor’s degree in Marketing, and any other related discipline.
•     Minimum of Second Class (Hons.) Lower Divisions
•     Relevant Professional Certifications will be an added advantage
•     Professional working manner with a minimum of 2 years relevant sales experience
•     Excellent oral, written and verbal communication skills
•     Strong problem solving skills and attention to detail
•     Proficient in typing at a fast pace
•     Effectively multi-task and have the ability to learn quickly
•     Technical Savvy
•     Bilingual a plus

Computer Skills:

•     Proficient in Microsoft Office  
•     Familiarity with Online Shopping